Q: What's the difference between buying a new home and selecting a community platform? A: One is a major expense, fills you with angst and forces you to move all your stuff. The other changes your address. Joking aside, we tend to approach the selection of a new platform like we would a new home. … [Read more...]
How Can I Use Gamification for Community Engagement?
By Shannon Abram, Relationship Manager at The Community Roundtable. Gamification is a hot topic in TheCR Network, and among community managers at large. In fact, – nearly half of our surveyed communities in the State of Community Management 2014 employed some form of gamification (and more than … [Read more...]
If you run a community, don’t think like a website on metrics
By Ted McEnroe, The Community Roundtable As we continue to slice and dice the data from more than 200 communities for the State of Community Management 2015, we know that one of the most viewed pieces of the report will be the engagement profiles - the percentage of members who are lurking, … [Read more...]
Our Community Superheroes Share Their Superheroes, Part 3
By Ted McEnroe, The Community Roundtable Today we wrap up a three-part series on the community professionals whom we dubbed as Community Superheroes in the recently-published Community Manager Handbook: 20 Lessons from Community Superheroes - and the people in their work they consider … [Read more...]
Our Community Superheroes Share Their Superheroes, Part 2
By Ted McEnroe, The Community Roundtable Last week, we shared with you a little added information from The Community Manager Handbook: 20 Lessons from Community Superheroes. In the back of the handbook, we list the people that the 20 community professionals we interviewed for the handbook would … [Read more...]
Stakeholder engagement, governance and preschool
By Ted McEnroe, The Community Roundtable “What do you want for breakfast?” you ask your 4-year-old. Answer A: “I don’t know. Answer B: “Pie.” (Not a great answer at 7 a.m. – also “Candy.” Or “Mac and cheese.”) Answer C: (Silence.) Do that once and you realize that in order to get results, you … [Read more...]
Getting executives engaged in community? Do it, but don’t forget everyone else!
By Ted McEnroe, The Community Roundtable We talk a lot about executive engagement and sponsorship throughout The Community Manager Handbook: 20 Lessons from Community Superheroes - and with good reason. Our research shows that Best-in-Class communities have sharply higher rates of … [Read more...]
The Community Manager Handbook hits the streets
It's been a big week (again) at The Community Roundtable, with a brand new publication hitting the streets - The Community Manager Handbook: 20 Lessons from Community Superheroes. The Handbook was a labor of love for us, because it gave us a chance to work closely with former and current members of … [Read more...]
