The Community Roundtable

Strategies, Tools, and Professional Development for Community Leaders

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • In The Media
      • News
    • TheCR Awards
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model
      • Community Engagement Framework
      • Community Skills Framework
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
        • Engagement That Scales
      • TheCR Connect
        • TheCR Connect 2020
        • TheCR Connect 2019
        • TheCR Connect 2018
        • TheCR Connect 2017
      • Community Solutions Showcase
        • Community Solutions Showcase 2020
        • Community Solutions Showcase 2019
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Conversations with Community Managers
        • Engagement That Scales Podcast
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • TheCR Network Use Cases
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

Best Practices for Community Moderation, or Why Patience is a Virtue

January 11, 2017 By Shannon Abram

Community Manager

Policies, guidelines, and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day management. Direct moderation is the day-to-day interaction and management that signals to members what gets attention—both good and … [Read more...]

Community Management Best Practices, Community Manager Handbook
autodesk, best practices, CM Handbook, moderation

Community Best Practices: Architecting the Community that Meets Your Needs

January 9, 2017 By Shannon Abram

By now, countless organizations have learned the painful lesson: “If you build it, they will come,” only works in the movies. But there’s a related lesson that is a core tenet of community management. How you build it—the shape of the community you create—drives whether the community meets your … [Read more...]

Community Manager Handbook
Architecting Your Community Needs, best practices, CM Handbook, start

Community Best Practices: Creating an Action Plan

October 19, 2015 By Shannon Abram

From values, to members, to tactics. Formulating an action plan for your community is where the rubber begins to meet the road. Your action plan highlights how you are going to make this community effective on a day-to-day basis. It needs to take into account the organizational environment in … [Read more...]

Community Manager Handbook
action plan, best practices, CM Handbook, Strategy

Community Best Practices: The Benefits of Starting Small

October 13, 2015 By Shannon Abram

If you are starting a community today – you are both blessed and cursed by history. Years of research and community development today offer more advice than ever on the best practices of community. But the growth of online communities generally can also set expectations that new communities should … [Read more...]

Community Manager Handbook
best practices, build, building community

Best Practices for Selecting a Community Platform

July 22, 2015 By Shannon Abram

Advice from Maria Ognava, Sidecar on Selecting a Community Platform

Q: What's the difference between buying a new home and selecting a community platform? A: One is a major expense, fills you with angst and forces you to move all your stuff. The other changes your address. Joking aside, we tend to approach the selection of a new platform like we would a new … [Read more...]

Community Management Best Practices, Community Manager Handbook
best practices, CM Handbook

How Can I Use Gamification for Community Engagement?

June 3, 2015 By Shannon Abram

By Shannon Abram, Relationship Manager at The Community Roundtable. Gamification is a hot topic in TheCR Network, and among community managers at large. In fact,  – nearly half of our surveyed communities in the State of Community Management 2014 employed some form of gamification (and more than … [Read more...]

Community Manager Handbook
best practices, CM Handbook, gamification

If you run a community, don’t think like a website on metrics

April 30, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable As we continue to slice and dice the data from more than 200 communities for the State of Community Management 2015, we know that one of the most viewed pieces of the report will be the engagement profiles - the percentage of members who are lurking, … [Read more...]

Community Management Best Practices, Community Manager Handbook, Start
behavior change, community metrics, metrics and measurement

Our Community Superheroes Share Their Superheroes, Part 3

April 9, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable Today we wrap up a three-part series on the community professionals whom we dubbed as Community Superheroes in the recently-published Community Manager Handbook: 20 Lessons from Community Superheroes - and the people in their work they consider … [Read more...]

Community Manager Handbook
Community superheroes

Our Community Superheroes Share Their Superheroes, Part 2

April 1, 2015 By Ted McEnroe

By Ted McEnroe, The Community Roundtable Last week, we shared with you a little added information from The Community Manager Handbook: 20 Lessons from Community Superheroes. In the back of the handbook, we list the people that the 20 community professionals we interviewed for the handbook would … [Read more...]

Community Manager Handbook
Community Manager Handbook, Community superheroes

Stakeholder engagement, governance and preschool

March 16, 2015 By Ted McEnroe

Stakeholder engagement, governance, and preschool

By Ted McEnroe, The Community Roundtable “What do you want for breakfast?” you ask your 4-year-old. Answer A: “I don’t know. Answer B: “Pie.” (Not a great answer at 7 a.m. – also “Candy.” Or “Mac and cheese.”) Answer C: (Silence.) Do that once and you realize that in order to get results, you … [Read more...]

Build, Community Manager Handbook
Community Manager Handbook, governance, Lauren Vargas

  • 1
  • 2
  • Next Page »
Subscribe to Our Newsletter
Community best practices

ABOUT US
Our Values
Our Team
Our Clients
TheCR Awards

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

 

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network / Member Login
About TheCR Library / Subscriber Login
About TheCR Academy / Learner Login

test

Copyright © 2021 The Community Roundtable | Built by Anchored Design· Genesis Framework