While the casual media making at #SXSW seemed to be down a bit this year, there were still plenty of photos, podcasts, and videos being made. We had the opportunity to participate in a couple of projects and were flattered to be asked. I was interviewed by Scott Laningham of IBM DeveloperWorks and … [Read more...]
#SXSWLurkers – My Experience on a Panel at SXSW
I had the opportunity to present at South-by-Southwest Interactive this year for the first time. I shared the stage with three friends and former colleagues for "Lurkers: Your Most Valuable Community Members." We offered up this … [Read more...]
Recap of the Enterprise 2.0 Conference
Last week, I attended the Enterprise 2.0 conference and, with Ted Hopton, chaired the Community Development and Management track. There were a several notable changes to this event - the first was that the conference was broken up into disciplines and business processes which helped bring more … [Read more...]
Enterprise 2.0 Conference – Community Development & Management Track
It is an exciting time to be working in community management. Why? Because while the role has been around for a while, it is getting a lot more attention lately and it is becoming a strategic differentiator for executives and companies that do it well. Another positive trend is that there is growing … [Read more...]
Enteprise 2.0 Conference 2010: You Say Social Media, I Say Community – Does It Matter?
Enterprise 2.0 is coming up next week and it is one of the events I look forward to every year for a wide variety of reasons - the programming, the people it attracts, and the innovative use of technologies they use as part of the conference all make it stand out. Over the past few years that I've … [Read more...]
Social: Moving from Head to Heart
[This is a guest post by a Community Roundtable member, Michael Pace.] I know it's a foofy title or should be a Lifetime movie with Meredith Baxter Birney, so save the snark until the end. In November, I took a position at Constant Contact as their Director of Customer Support, focusing on … [Read more...]
Community Management Conferences and Events
Conference season is warming up and there are a lot of community and social media events we will be participating in over the next few months. While the events we'll be attending are in Boston the conferences will bring in experts from around the country and should be on your short list if … [Read more...]
Community Management Advisory Services & Webinar
While The Community Roundtable is primarily a peer and educational network for community and social media managers, we have been asked by various customers to help them with internal education, advisory services, and feedback on their social strategies. We have provided two primary types of … [Read more...]
Why Conversations Matter And How Things Need to Change to Support Them
I was very fortunate to both be asked by Gilbane to moderate a panel on conversations and to have a group of really experienced community managers participate in the panel. I was joined on the panel by Chris Howe, Director of Global Online Marketing at Avid; Naomi Marr, until recently Director of … [Read more...]
Events in November & December
We'll be at a number of upcoming events - some F2F and some virtual - please join us if you can! Friday, November 13th: Mass Technology Leadership Council's Breakfast Seminar: Social Media in Real Live - 4 Marketers Share from the Trenches. We'll be talking about how we use Twitter as a tool … [Read more...]
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