Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. The Esri Community Team uses data-driven models to power community-centric initiatives, and align community efforts with the company's mission, vision, and values. Despite having … [Read more...]
Why ‘Knowing Your Numbers’ is so Important in Community Management
Those of you who know me, know how passionate I am about this topic, and those of you who don’t are about to find out! My background is sales - I’ve had the opportunity to work for Cadbury, PepsiCo, and LEGO during my career, and the importance of ‘knowing my numbers’ was drummed into me … [Read more...]
Four Ways to Improve Community Reporting
Ready to level up your community reporting program? Whether you're a solo practitioner or you lead a team of community professionals we have four ways you can immediately improve your community reporting program, opening the door to increased resourcing, support, and growth, 1. Make time for … [Read more...]
Growing Organizational Interest in Community Metrics
The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and the results they see when they do. Community teams are often responsible for collecting, analyzing, and reporting back to the organization, which evolves as the … [Read more...]
Using metrics to understand community growth and business impact
Note: This guest post is sponsored content from Common Room. Learn more here. As community leaders dive into 2023, we want to offer them ideas for showcasing the impact their work has on the business. Aligning on the right metrics with stakeholders is a great place to begin. If you’re … [Read more...]
Impactful Metrics & Reporting in Community
Great metrics and dashboards reveal the value of engagement. Choosing the metrics that tell your community’s unique story of engagement is crucial. What engagement activity is worth measuring? It depends on the strategic, operational, and tactical goals of your community. Community … [Read more...]
Community Maturity and Measurement are Linked
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We have been overwhelmed by the response to the State of Community Management 2014! We love hearing everyone's take on the data, so please keep your tweets, blog posts, articles and reviews coming. This week I'm … [Read more...]
