For the last few years, TheCR has been publishing an annual State of Community Management report, compiling and organizing the best of what we learn from our work with over 90 companies. This year we felt the time was right to extend that research into quantitative data that community teams could … [Read more...]
Investing In Community: 2013 State of Community Management
Thanks to TheCR Network member and State of Community Management Advisory Board member Maria Ogneva for today's post. Every year The Community Roundtable releases the State of Community Report, which aims to educate businesses about the business of community management, as well as to give … [Read more...]
Community Managers on Why Training Makes a Difference
It's wonderful to see the growth and evolution in the community management space. So many companies are seeing the value of community and the value in services that support community managers. We are humbled by it and as we pass our four year mark supporting community managers we are very excited … [Read more...]
The Power of Change and Why TheCR Network Matters
I was obviously an early believe in the power of online communities and networks to generate value for organizations and over the years I have been gratified to see many of my beliefs born out through experience and data. One of the reasons that I always believed communities were so powerful was … [Read more...]
Check Out Our New Look
We are very excited to introduce our new and improved website! While putting on a little make up and freshening up content is always a good idea, we wanted to rethink everything. Our goal with the new web site is to help visitors: Understand where they are on their journey to adopt social … [Read more...]
Ode to the Boston Community
For anyone who has spent time in Boston, last week's bombings were surreal. I grew up in Cambridge and have friends and family that permeate the area where the events of last week played out although I no longer live in the city. It felt weird to watch from what seemed to be so far away. Last night … [Read more...]
Community Types and Terms Defined
I have now officially been working in the online community space for just over one year and there still seems to be a lot of confusion and disconnects when people are talking about their community or talking with The Community Roundtable about how being a member of TheCR Network can help them. And … [Read more...]
Community Managers Talk Resources, Analytics, and More at #TheCRLiveCHI
Today's guest post comes to us from Jenny Weigle, organizer of TheCR Live in Chicago and the community and social media manager at CareerBuilder and Jordan Sanders, the president of Social Media Solutions and head of community for KnowYourBank. During the October gathering of TheCRLive Chicago, … [Read more...]
How Do You Build A Thriving Community?
By Rachel Happe, Principal and Co-Founder of TheCR No matter what stage your online community is in, there are basics of community management to be followed. It is helpful to go back over them again and again to be sure that you are staying on track. This is probably the reason … [Read more...]
Lessons on Community Management From an Elementary School
For the past few years I have felt fortunate that my daughter's school is a vibrant community. An especially hard task as we live in an urban setting where kids don't typically go to schools in their neighborhood so the feeling of community that comes naturally from going to school near where you … [Read more...]
