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TheCR’s Community Platform Requirements Library & Vendor Comparison Tool

October 25, 2017 By Rachel Happe

how to choose an online community platform

Do you need to evaluate community platforms? Are you being asked to justify your existing platform? Are you looking at platform gaps but are not sure you are thinking of everything? The Community Roundtable has collaborated with our members to develop two new tools to support this work: The … [Read more...]

Are you our next community management fellow?

August 3, 2017 By Hillary Boucher

I am thrilled to announce that we are hiring a new community management fellow for TheCR Network. "What?!" you're saying, "But you just hired, not one, but two back in January!" Well, dear reader, you're right, and spoiler alert: they were so awesome they have both moving onto full-time roles on … [Read more...]

What is Conversation Research? An Infographic Explainer

May 15, 2017 By Jim Storer

how to conduct community research

Recently, Jason Falls, the Co-Founder of the Conversation Research Institute (CRI) joined members of TheCR Network for an exploration of conversation research. With years of experience in social technology, both on the agency side and brand side Jason developed the concept of conversation research. … [Read more...]

Introducing: Community Case Studies from TheCR Network

March 20, 2017 By Jim Storer

Community case study download

The number one request we get from community practitioners is to hear the stories of other people, facing the same challenges they are. And it's not just anecdotal - our research has shown that while every community is different, data proves that communities with different use cases face similar … [Read more...]

Save the Date – TheCR Connect 2017 is October 2-3 in Boston!

March 2, 2017 By Rachel Happe

community trends

We are thrilled to announce our third annual community management workshop - TheCR Connect, which will take place October 2-3, 2017 in Boston, MA. TheCR Connect is a unique two-day workshop experience, unlike any event you've been to before, with an emphasis on building relationships and … [Read more...]

TheCR Network 2016 Year in Review

December 13, 2016 By Hillary Boucher

Community management trends

As we close in on the end of 2016 we are always excited to take a minute and look back at the year. It's easy to forget about all the things you've accomplished when your days fly by (anyone who works in community can probably commiserate!) In 2016 we saw membership in TheCR Network grow, we … [Read more...]

Join TheCR Team: Community Management Fellow Wanted

November 21, 2016 By Jim Storer

Are you interested in the emerging field of community management? Maybe you studied psychology, politics, sociology, journalism or communications and are wondering how social media and social networking technologies are changing how organizations communicate and collaborate. Maybe you’ve had a role … [Read more...]

Privacy, Free Speech, and ‘Blurry-Edged’ Social Networks

October 24, 2016 By Jim Storer

By Amy Turner, The Community Roundtable The right to privacy online is not so clear-cut when debated with the right to free speech. There is much more citizen journalism happening, but laws have been created with traditional publishing institutions in mind. These laws favor the right to free … [Read more...]

10 Best Practices for Gaming in Your Community

October 11, 2016 By Jim Storer

Online community gamification

By Amy Turner, The Community Roundtable Incorporating gaming elements into communities not only adds value, but also enhances a member’s experience and gives them an enjoyable moment that would not have otherwise existed. Definitely, a key community must-have for staying ahead of the … [Read more...]

Just Because You Invite Me, Doesn’t Mean I’ll Come

August 23, 2016 By Georgina Cannie

association community management

By Marjorie Anderson, Community Engagement Specialist at PMI and member of TheCR Network.  One of the many wonderful things about an association having a member-facing online community is that there’s something in it for everyone. Maybe one of the most challenging things … [Read more...]

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