Brian Oblinger: Customer Experience & Community Executive
Top Three Community Strengths:
Brian's Community Superpower is: Translating empathy and servant leadership mentality into business results.
Why do you love community management?
I believe that customer experience and community, now more than ever, can be the catalyst to build a brand, connect with customers, and contribute meaningfully to business objectives.
What are you passionate about?
My approach is about people. If you focus on getting them what they need, when they need it, wrapped in an experience they love, then you've done something special. If we do those things well, then the business metrics take care of themselves.
Brian has directly managed other people and directly managed a community budget.