Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals.
Episode #85 of Community Conversations features Dianne Kibbey, Global Head\VP of Community and Social Media, Newark Electronics.
Dianne shares a look at how they choose a new community platform, and what the timeline looks like for a major community migration. She also chats about how her community uses google translate to connect their global member community.
This episode of Community Conversations is sponsored by Verint.
Listen to Dianne Kibbey on Community Technology
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Questions we cover in Episode #85:
- What was one of the biggest considerations when choosing a platform?
- How do you measure the number of registered members?
- Have you found a programming that transcends geographical differences in language?
- What were some of the major milestones along the way and how long was the overall migration process?
- How can you clean up the cobwebs in your online community?
- What were some of the key aha moments in making this change?
About Dianne Kibbey
Dianne leads global social media marketing and the strategy\operations of the largest online community for electronics engineers and makers for Premier Farnell, a global B2B distributor of electronic components. Dianne has over 15 years of experience leading industry-recognized innovation and launch strategies for business, online communities (internal and external), unique content marketing programs, and social media strategies. She is a strong leader, recognized for building highly effective and diverse technical development and business teams with the ability to speak both business and tech to ensure maximum benefit. Dianne is exceptionally skilled at marketing to highly technical audiences.
About Newark Electronics
Newark is a high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Global access, with service that’s close to home
Newark has operations in the US, Canada and Mexico, serviced from our regional distribution hub in South Carolina. We are committed to supporting local language, currency, product and shipment needs across North America and around the world. As part of Farnell’s global operations, our access to stock and stronger relationships with suppliers, we are better able to serve your needs.
A commitment to innovation that powers change
We have a history of innovation and have developed many industry firsts that save precious time for our Design Engineer customers, such as the first online Community for engineers – element14. More recently we continue to bring the latest technologies to market, from development tools that speed up the design process to modular devices that engineers can quickly and easily build into their devices and the latest in easy-to-deploy artificial intelligence.