Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals.
Episode #88 of Community Conversations features Adam Ballhaussen, Senior Director of Customer Education and Advocacy at Docebo.
Adam shares a look at how Docebo leverages Insided’s community solutions alongside other internal systems and offers advice for creating holistic community initiatives. We also chat about using online community programs for support, knowledge base, and product outcomes.
This episode is sponsored by Insided. Learn more about Insided.
Adam Ballhaussen on Technology Integration and Optimization
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About Adam Ballhausen
Adam’s approach to building Customer Education and Advocacy programs that get results is to be an empathetic leader, a diligent student, and an inspired visionary – in that order.
He’s a seasoned CEd & Advocacy leader, passionate about building communities and creating intuitive learning experiences that delight customers. As a lifelong learner, he has a knack for making complex concepts easy and fun to learn. With a background in marketing strategy and design – and an immense, admittedly geeky, love for technology – he builds learning experiences that work.
About Docebo
Docebo is redefining the way enterprises leverage technology to create and manage content, deliver training, and understand the business impact of their learning experiences. With Docebo’s multi-product learning suite, enterprises around the world are equipped to tackle any learning challenge and create a successful learning culture within their organization.
Check out more podcasts from the Community Conversations series:
- Community Conversations – Episode #91 – Catherine Hackney on Community Tools
- Community Conversations – Episode #89 – Melissa Westervelt on Policies and Governance
- Community Conversations – Episode #88: Adam Ballhaussen on Technology Integration and Optimization
- Community Conversations – Episode #87: Kelly Munro on Content and Programs
- Community Conversations – Episode #86: Tim Bamber on Automation Tools
