Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more.
Episode #67 features Brian Oblinger.
In this episode of the podcast, Brian shares his perspective on why customer experience is a powerful brand differentiator, how community programs can impact the end-to-end experience for customers, members, and employees, and the power of communities at scale.
Listen Now:
Podcast: Play in new window | Download Subscribe: RSS
