s Podcast: SOCM 2019 Highlight - Communities Propel Engagement - The Community Roundtable

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Podcast: SOCM 2019 Highlight – Communities Propel Engagement

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Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”

Jeff Ross SOCM 2019 Podcast

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Jeff Ross, Community Manager at Humana about the State of Community Management 2019 report.

In Episode #59, Rachel and Jeff discuss key finding #1 from the 2019 research: Communities Propel Engagement

Jeff shares a look at how he uses the State of Community Management research, as well as ways he drives engagement in the Humana community.


Download the SOCM 2019 Report for Free

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About Jim Storer

Jim has always been interested in bringing people together and connecting them to one another, whether it’s for events, online communities or a food/craft beer tasting. Connect with Jim on Twitter or Linkedin.

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