You’ve heard that practice makes perfect, but what about planning?
Our State of Community Management research shows the foundation of a successful community really is the presence of a well-defined strategy- one that integrates social tools and methods with business goals and processes.
A good community strategy also aligns an organization’s goals with member needs setting you up to succeed in both keep engagement high and provide ROI. If you're just getting started and looking to build your community strategy? We recommend using the Community Maturity Model™ (CMM) to help in building a community strategy.
Podcast Episodes
Want more resources to help improve your online community engagement?
The Community Score Assessment
Assessing your community program plays a critical role in helping you understand the current status of your community program, and identify the gaps you need to address to move forward.
We know this assessment can be just another box on your (never-ending) to-do list. We promise it will help weed through that list to prioritize what is most critical for you to focus on now.
TheCR Library
Subscribe to TheCR Library and get unlimited access to our best-in-class research, online community benchmarks, and proven frameworks and models, all refreshed monthly. Resources include hundreds of case studies, tools, templates, and more.
Access all assets in TheCR Library for just $30/month.
TheCR Network
TheCRNetwork is the private, confidential membership organization for people leading the online community and change management efforts at global organizations. Members have unlimited access to live programming, training, discussion groups, community concierge services, and all our learning resources for one annual membership fee.
Membership in TheCR Network starts at $,1.995/year. Discounted memberships are available for non-profit organizations. Email us to learn more.
