What drives online engagement? Engaging to Unlock Retention, Trust, and Innovation focuses on engagement, taking a deeper look at what drives engagement, the dynamics of engagement, its impact, and how engagement is being measured and reported in online communities today.
This eBook covers three topics:
- Empowerment and Engagement
- Impact of Engagement
- Metrics and Reporting
Engaging to Unlock Retention, Trust, and Innovation is a collaboration between The Community Roundtable and Khoros and includes data from the 2019 State of Community Management research.
The Engaging to Unlock Retention, Trust, and Innovation eBook is sponsored by Khoros.
