The COVID-19 crisis has impacted almost everything, including community programs. When we set out to collect data on the impact of COVID-19 on community programs we were not sure what we would find. While there was an obvious role for online communities to play in a situation where digital … [Read more...]
Engagement That Scales Podcast – Episode #5: Alan Pelz-Sharpe on What a Crisis Reveals About Technology
In episode #5, Rachel is joined by Alan Pelz-Sharpe, to discuss what the recent COVID-19 crisis has revealed about the technology we use and the technology we build. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Is technology delivering on the … [Read more...]
The Day(s) the Community Died
After six weeks of self-isolation, even those of us who are introverts are realizing we may not be as introverted as we think. Like the phases of grief, this crisis has sent me through stages of emotion. At first, it was novel and even a bit fun - our morning routine was calmer, our daughter … [Read more...]
Engagement That Scales – Episode #5: Alan Pelz-Sharpe on What a Crisis Reveals About Technology
In episode #5, Rachel is joined by Alan Pelz-Sharpe, to discuss what the recent COVID-19 crisis has revealed about the technology we use and the technology we build. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Is technology delivering on the promises … [Read more...]
Leading Compassionately Through a Crisis
In episode #4 Rachel is joined by Gretchen Schmelzer, to discuss ways being an effective leader in times of crisis. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Working from home is one thing, managing from home is another. How do you know you are … [Read more...]
Engagement That Scales – Episode #4: Leading Compassionately Through a Crisis
In episode #4 Rachel is joined by Gretchen Schmelzer, to discuss ways being an effective leader in times of crisis. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Working from home is one thing, managing from home is another. How do you know you are being … [Read more...]
Engagement That Scales Podcast – Episode #2: C.C. Chapman
In episode #2 Rachel is joined by C.C. Chapman, to discuss the implications and challenges of the sudden shift to distance learning. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules, no edits. Some people have been working online and remotely for years. … [Read more...]
Creating Safe Spaces for Online Learning with C.C. Chapman
In episode #2 Rachel is joined by C.C. Chapman, to discuss the implications and challenges of the sudden shift to distance learning. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Some people have been working online and remotely for years. Others, not … [Read more...]
Group Coaching: Digital Engagement and Community Management
With the Covid-19 crisis growing, in-person events and activities are moving online. For some, this is an easy transition because they've been engaging remotely for years. For many others, this is an abrupt and challenging change because digital channels have been used primarily for outbound … [Read more...]
Using Digital Channels in a Crisis: Community Best Practices for Connecting and Collaborating
The coronavirus, and its impact on travel and events, has organizations scrambling to adapt. Digital channels will take up much of the slack by providing alternative ways to connect. Online community professionals are experts in helping organizations engage online, whether with customers or … [Read more...]
