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Tips for Community Managers Attending SXSWi 2014

March 3, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

SXSWi 2014Are you heading to Austin for SXSWi this week? Our co-founder, Jim Storer, will be there – if you spot him stop and say hello!

Whether you’re a first time attendee or an old veteran we’ve put together some tips and advice to help you survive and thrive in Austin. We’ve also scoured the session guide to put together our own list of cool sessions, parties and events  that would be interesting for anyone with community on the brain.

Take a peek and let us know if there is a can’t miss session, party or meet-up we should include. Do you have advice or a SXSWi tip that we left out? Please share in the comments below.

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The Community Roundtable is committed to advancing the business of community. We are dedicated to the success of community and social business leaders and offer a range of research, training and advisory services. We facilitate TheCR Network – a trusted environment in which to discuss and share daily challenges and triumphs with proven leaders. Our weekly programming, access to experts, curated content, and vibrant discussions make TheCR Network the network for the smartest social business leaders.

Learn more.

Events On Our Mind: IBM Connect and Enterprise 2.0 Summit

February 5, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Winter is a great time to plan to be away from snowy (very snowy today) Massachusetts. Our co-founder Rachel did just that and spent last week at IBM Connect 2014 in sunny Orlando, FL, and will be jetting off to Paris (which might not be balmy, but it’s Paris) next week for the Enterprise 2.0 Summit.

These are two very different events and I wanted to get the scoop from Rachel on what drove her interest in each. Below is a short interview with Rachel – highlighting her views on both events and recommendations for conference goers in general.

The focus of this year’s IBM Connect was “Energizing Life’s Work,” – how did you see that theme play out through your experience there?

There were literally hundreds of events – from panels like “Avoid Being a Social Zombie in a Global World” to multi-day innovation and design labs; the event definitely had a hands on feel. I got to take part in several interactive events, really targeted at applying expertise and case studies to real-life challenges. Personally, I walked away energized by the number of interactions I had that are already lending themselves to collaboration. One quick example – I took part in a great lunch roundtable celebrating Community Manager Advancement Day and walked away already discussing the possibility for an ebook. Everyone there was focused on applying the discussions and interactions back to their life and their work immediately, and it was exciting to see – and energizing!

Seeing a large enterprise like IBM shine a spotlight on social business is refreshing. What do you think was the key social take-away for attendees?

The event was so large I don’t feel like I can pinpoint the key take-away, but there was a sense of “this is now” in every meeting I had and every session I attended. Enterprises are focusing of social business as a vital component of a successful strategy – certainly a shift from where they were five or even three years ago.

Worth noting is the Social Business Symposium – an education package for undergrad and grad students.  I took part in an interview focused on internal collaboration that will be distributed on the Social Business Symposium platform (a newly launched website) with interviewer/host Peter Cardon, Professor at USC. I haven’t seen the finished product yet but I love that the discussion of social business and community management is making its way into the curriculum of both undergraduate and graduate programs.

You interacted with a lot of new faces through some of the events you took part in. Can you share a highlight?

I was lucky enough to host the CMAD roundtable and a “Social Buzz chat” in the IBM Connect Social Cafe. But as with many events, a lot of the conversations came from one-on-one discussions as part of bigger events. At lunch we had fun discussing what creature our communities reminded us of – and what creature we would prefer it reminding us of. My favorite response was that one community culture was like a bunch of monkeys – very intelligent but just wanting to have fun – and the community manager said their preferred creature would be ants – individuals working in concert to do something they could not do alone.

I also got the opportunity to catch up with some of our members and clients and dig more deeply into their challenges and opportunities, which I can never get enough of as I find the process of transforming businesses and cultures to be fascinating.

I’m already looking forward to Connect 2015 – and thinking about trying to plan my calendar to fit even more in. There were so many sessions that I would have loved to take part in and want to take advantage of next year.

The Enterprise 2.0 Summit is next week in Paris. Can you give us an overview for anyone not familiar with the event? 

The Enterprise 2.0 Summit is held in Paris and is primarily focused on enterprise and social business practitioners in Europe. This year the main theme is “Getting Social Enterprise Ready” which I think will include how organizations adopt and adapt technology solutions, as well as how companies implement social business across the organization. As part of that, I will be running a workshop on internal community management training – something I’m very excited to deliver as we recently finished developing this course with a client and I believe it is the first of its kind focused on addressing the needs of community managers focused on internal employees.

You’ll be speaking on a panel “Driving the Engagement & Adoption” can you give us a sneak peek on the discussion? 

In an interview with Rogier Noort on the Enterprise 2.0 blog I share that the three hashtags that best describe my talk are #motivation, #ability and #triggers. I’ve found that  striking the right balance between those things will increase engagement and they are part of a template we’ve built called an “Engagement Recipe” which uses the research of B.J. Fogg, founder of Stanford’s Persuasive Technology Lab.

The panel also includes some great social business names – Björn Negelmann,  Claire Flanagan, Guillaume Guerin and Laurent Pantanacce. More than anything I’m looking forward to the different perspectives on engagement that each person brings to the discussion.

Final question, a softball. Besides the great conversations and connections at the Enterprise 2.0 Summit what are you looking forward to in Paris? 

I truly am most excited about connecting with new and old friends in Paris – Enterprise 2.0 Summit is chock full of experts and peers that now have lots of experience to share. However, our team member Maggie has spent a lot of time in France and she’s been psyching me up with the talk of macarons and wine bars – I’ve already planned a number of fun dinners with clients and partners that will be a little bit business but more than a little bit fun.

Thanks Rachel! Have a great time in Paris – we’ll post a recap when you’re back! 

Upcoming Events and Conferences

November 13, 2012 By Leanne Chase

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Past Events

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Events for Community Managers - Intention Setting
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Birds of a Feather - Internal Community Member Meetup
Happy Hour Chat - Every Thursday @4PM EST
Common Room and Community Data - The Heart of Business
Crisis in Communities: Prevention and Response Planning
Peer to Peer: Engagement Programs
Designing a Framework for a Super User Program

View more past events for community managers.

Browse upcoming events for community managers and community professionals.

The best way to learn about community management? From expert community managers who use proven, research-backed tactics you can trust.

The upcoming events for community managers and community professionals listed above include live online community events, online community management and intranet management workshops, virtual online community management and intranet management roundtables, networking and meet-ups for online community managers and intranet managers, online community management and intranet management conferences, and more.

Have an upcoming event for community managers, community professionals, or intranet managers? Let us know and we'll do our best to publicize it.

Many of the upcoming community events listed here are part of exclusive programming for members of The Network. The Network is a private, peer community of hundreds of active online community and intranet mangers and online community management and intranet professionals. Live programming includes expert-led roundtables, online training for community managers, live discussion groups, and more. Learn more about the community manager events in The Network here.

We have hit quite a busy season with events and conferences scheduled in the next few weeks.  While the list below are ones we will be directly involved  with, there are many more that we are listening in on using their twitter hashtags.  They include:

Enterprise 2.0 Conference = #e2conf

Womma Summit = #wommasummit

Sharepoint = #spc12

Techonomy = #techonomy12

Now here’s where you can find TheCR team and members of TheCR Network in person and online in the next few weeks:

Thursday, Nov 15

Defrag Conference Boulder, Co – Rachel Happe presents keynote:  “The Social World:  Working with Complex Adaptive Systems”

TheCR Live Austin – A breakfast gathering to meet and talk community and social business with peers in the industry

Wednesday, Nov. 28

Gilbane Conference Boston, Ma – Rachel Happe will appear on the panel “Collaboration From The Inside Out And The Outside In

Thursday, Nov. 29

TheCR Live Chicago – A lunch gathering where community managers and social business pros meet and discuss the industry and their challenges

Wednesday, Dec. 5

Social HR Camp Cambridge, Ma – Leanne Chase will lead and participate in sessions at this HR un-conference

Webinar (Online):  Talent Community Facts & Fundamentals – Leanne Chase co-presents this webinar on community and recruitment for HR professionals

Thursday, Dec. 6

The Center for Association Leadership Technology Conference Washington, DC – Jim Storer will be on a panel “8 Habits of Highly Effective Association Community Managers”

Friday, Dec. 7

TheCR Live Boston (Cambridge, Ma):  A dutch-treat lunch where we talk community, social business, the Red Sox and other fun topics

We hope to see you at one of these events.  What events are you heading to between now and the end of the year?

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TheCR Network is a membership network that provides strategic, tactical and professional development programming for community and social business leaders. The network enables members to connect and form lasting relationships with experts and peers as well as get access to vetted content.

TheCR Network is the place to learn from social business practitioners.  Join today

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