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The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Friday Community Jobs Round-Up – 03/03/17

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job boardEach Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings.

Know of a great community opening that we’ve missed? Let us know and we’ll add it to the list!

  1. Community Manager – Blackbaud – Charleston, SC/Austin, TX
  2. Social Media Community Manager – Julep – Seattle, WA
  3. Social Media and Digital Marketing Manager – Coaching Psychology, Ltd. – Boston, MA
  4. Social Media Manager – Cannaverse Solutions – Oakland, CA
  5. Social Media Manager – Carbonated.tv – San Ramon, CA
  6. Customer Success Online Community Manager – SnapLogic – San Mateo, CA
  7. Manager of Partnerships, Community Advocacy and Engagement Services – Kansas City School District – Kansas City, MO
  8. Social Community Manager – Clarins – New York, NY
  9. Content Marketer/Community Manager – Superior Fireworks – Orange Park, FL
  10. Community Manager – AlphaProTemps, Inc. – Neenah, WI
  11. Social Media Strategist – 24 Seven – San Francisco, CA
  12. Senior Content Strategist, North America Marketing – Oracle – Redwood Shores, CA/San Diego, CA/New York, NY or Reston, VA
  13. Vice President, Employee Communications – Nuveen  – New York, NY
  14. Internal Communications Specialist – WellCare – Tampa, FL
  15. Internal Communications Advisor – Hanger, Inc. – Austin, TX
  16. Senior Manager, Medical Communications – Genzyme – Cambridge, MA
  17. Mgr Internal Communications – Novant Health – Charlotte, NC
  18. Internal Communications Manager – Leidos – McLean, VA
  19. Communications Manager – The TJX Companies, Inc. – Marlborough, MA
  20. Director, Global Communications – 505 Games – Calabasas, CA
  21. Internal Communications Leader – Hearth & Home Technologies – Lakeville, MN
  22. Internal Communications Specialist – O’Reilly Auto Parts – Springfield, MO
  23. Internal Communications Manager for Americas Markets – EY – United States
  24. Internal Communications Director, Global Supply Chain – Schneider Electric – Nashville, TN
  25. Senior Communications Partner – USAA – San Antonio, TX
  26. Knowledge Management Officer – The World Bank – Washington, DC
  27. Knowledge Management Consultant – Farmers Insurance Group – Phoenix, AZ
  28. Knowledge Management Content Manager/Trainer – Booz Allen Hamilton – Fort Belvoir, VA
  29. Wellness Program Administrator – Akamai – Cambridge, MA
  30. Community Consultant, Salesforce Success Community – Salesforce – San Francisco, CA
  31. Functional Coordinator, Document Management System – University of Maryland University College – Largo, MD
  32. Portal Manager (Jive) – MobileIron – Mountain View, CA
  33. Communications Manager, IC – Intuit – Mountain View, CA
  34. Jira Business Analyst – Marketo – San Mateo, CA
  35. Community Consultant, Salesforce Success Community – Salesforce – San Francisco, CA

Best practices for getting a community management job

  • How Do I Find a Community Manager Job? – Community management is a profession of relationships – use your network to discover your next role. Most community jobs are not currently found through traditional job listings.
  • 50 Skills of Community Management – The Community Skills Framework represents the five skill families and top 50 skills that are required to build a successful community program.
  • How To Win That Community Manager Job – As organizations begin to increasingly recognize and reward the value of good community management the market for jobs has begun to heat up. While at any given moment there are literally dozens of interesting community jobs open around the country (and truly, the world) the competition for these roles is getting stiffer. How can you set yourself apart?

Friday Community Jobs Round-Up – 02/24/17

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job boardEach Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings.

Know of a great community opening that we’ve missed? Let us know and we’ll add it to the list!

 

  1. Employee Communications Content and Social Community Manager – Amex – NY
  2. Community Manager – Blackbaud – Charleston, SC; Austin, Texas
  3. Social Media Community Manager – Our Better World – Singapore
  4. Community Manager – Lucid Software – South Jordan, UT
  7. Digital Marketing Manager  – CoreDial, LLC – Blue Bell, PA
  8. Online Community Manager – InCrowd, Inc. – Boston, MA
  9. Social Media Community Manager – Idea Booth – Chicago, IL
  10. Social Media Community Manager – Mitchell Gold + Bob Williams – Taylorsville, NC
  11. Social Media Community Manager – CITIZENS BANK – 1,220 reviews – Dedham, MA
  12. Social Media Community Manager – JeffreyM Consulting – Chicago, IL
  13. Community Manager, Making Strides Against Breast Cancer – Fo…AMERICAN CANCER SOCIETY –  Fort Lauderdale, FL
  14. Social and Content Marketing Manager, Salesforce Commerce Cl…–  Burlington, MA
  15. Community Relations Manager – Absolute Care Management Corporation – Paragould, AR
  16. Community Manager – Sense – Cambridge, MA
  17. Community Relations Manager – RainTree Senior Living – Syracuse, UT
  18. Community Manager, Clark Howard – Cox Media Group – Atlanta, GA
  19. Global Stakeholder Engagement Director Global Community – Nike – United States
  20. Director, Community Management – Health Union – Philadelphia, PA

 

Best practices for getting a community management job

  • How Do I Find a Community Manager Job? – Community management is a profession of relationships – use your network to discover your next role. Most community jobs are not currently found through traditional job listings.
  • 50 Skills of Community Management – The Community Skills Framework represents the five skill families and top 50 skills that are required to build a successful community program.
  • How To Win That Community Manager Job – As organizations begin to increasingly recognize and reward the value of good community management the market for jobs has begun to heat up. While at any given moment there are literally dozens of interesting community jobs open around the country (and truly, the world) the competition for these roles is getting stiffer. How can you set yourself apart?

Community Manager Essentials

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By Shannon Abram, Director of Marketing at The Community Roundtable.

The 7th annual State of Community Management research survey continues! We are in the back 9 of the research phase – and we need your help!

Have 20 minutes? START THE SURVEY HEREtake the survey button

As a thank you for every participants time their next coffee is on us or you can donate $5 to No Kid Hungry/Share Our Strength.

As a surprise to all participants we are giving away a weekly community prizeCMGR Essentialspack every Friday for the duration of the survey period (eight weeks!) This week’s prize is of four things we consider to be community manager essentials:

  • Our favorite felt tips pens for color coding content calendars, taking notes and doodling “I ♥  CMGRs” in your notebook
  • A giant Nalgene so you can stay hydrated while battling trolls
  • An extra set of earbuds for blasting tunes or chatting with your moderators
  • A drink warmer for those times you for make a cup of coffee and then get distracted – at least that coffee will stay warm!

This week’s winner is Erika Kuhl from Salesforce!! Congrats, Erika!

If you didn’t win, don’t worry – take the survey you’ll be entered to win every Frida until the survey closes! Next week we’ll be giving away a “CMGR Book Club prize pack” including a copies of some of our favorite community building books.

Don’t forget to share the survey with community friends and colleagues – the grand prize is $1 for every survey participant – help us give you the best prize possible and collect the most comprehensive community data in the world! Share the survey: https://the.cr/socm2016survey

Things We are Reading This Week

Three truths of successful communities – the SOCM2014 in review

Proving Your Value as a Community Professional

TheCR Network Sneak Peek: February 2016

Develop Your Networked Business Pilot in Less Than an Hour: Worksheet

10 rules for a better conversation

New Community Management and Social Media Jobs

  1. Online Community Manager – Denver Based Company – Englewood, CO
  2. Community Manager – Kcura – Chicago, IL
  3. Marketing Manager, Social Media – Twitch– San Francisco, CA
  4. Associate Community Manager – Skyword – Boston, MA
  5. Community Manager – Meredith – Entertainment and Media Industry – Arlington, VA
  6. Social Media Assistant – Bde – New York City, NY
  7. Community Manager, Hearthstone – Brazilian Portuguese – Blizzard Entertainment – Entertainment and Media Industry – Irvine, CA
  8. Community Manager, Hearthstone – Latin American Spanish – Blizzard Entertainment – Entertainment and Media Industry – Irvine, CA
  9. Community Manager – Spreecast– San Francisco, CA
  10. Social Media Community Manager – Buckle – Fashion Industry– Kearney, NE
  11. Community Manager, Overwatch – Blizzard Entertainment – Entertainment and Media Industry – Irvine, CA
  12. Community Manager – Twitter – Entertainment and Media Industry – San Francisco, CA
  13. Community Manager, Heroes of the Storm, Esports – Blizzard Entertainment – Entertainment and Media Industry – Irvine, CA
  14. Social Media Strategist Horizon Media – Entertainment and Media Industry – New York City, NY
  15. Community Manager, Research Center – Tribune Publishing – Entertainment and Media Industry – Orlando, FL
  16. Community Manager – PopCap (Contractor) (76783) – Electronic Arts – Entertainment and Media Industry – Seattle, WA
  17. Social Media Producer – Viacom – Entertainment and Media Industry – New York City, NY
  18. Community Manager – Yelp – Entertainment and Media Industry – Cleveland, OH
  19. Community Manager – Tribune Publishing – Entertainment and Media Industry – Orlando, FL

Friday Roundup – Resources for Community Managers

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By Shannon Abram, Relationship Manager at The Community Roundtable.

Hard to believe that we’ve already reached the end of the first full week in August. Here in the Northeast we are still a few weeks away from back-to-school, but I’ve heard from folks in other parts of the country that their kids are gearing up to return next week! Whether you’re knee-deep in newly sharpened pencils and notebooks, or in a lake have a great weekend and enjoy the links below!

Things We Are Reading This Week

What I Learned about Community Management from Organizing a 1,700-Person Conference – On May 28-29, we held our third Machine Learning & Data Science Conference here on the Microsoft campus. This is an internal-only event that brings together our data scientists and engineers interested in advanced analytics, including machine learning and the end-to-end data science process and real-world applications that are leading to intelligent new apps and new insights from our ever-expanding universe of digital data. (If you don’t understand that description, that’s okay…

Is Gamification the Fast Food of Community Engagement? – In a tweet last week, my old boss at SAP, Mark Yolton, who is now leading Digital at Cisco, challenged the SAP Mentors and me to analyze Cisco’s gamification efforts. What they have done looks very…


State of Community Management 2015 Monday Fact #7: Real rewards for community advocates –  Where’s your college diploma? If you’re like most people, it’s hanging on an office wall, sitting in a drawer, or stuck in the back of a closet. It’s nice to have, but the recognition that you graduated…

Get Executive Buy-In and Participation – Tip #3 for a Successful ESN – In this third post in my series of advice on how to build a successful enterprise social network (ESN), I discuss the following important tip: Get executive buy-in and participation.

The Seven Deadly Sins of Online Community Management – Think about why people engage in communities – they’re looking for context, a sense of belonging. Newbies need time to get acclimated. If you launch your brand new community with an immediate focus on “acquiring” new members, that will put these newbies off, especially if there’s no value or content for them when they first arrive…

 

New Community and Social Media Jobs
  1. Community Manager – Loot Crate – Los Angeles, CA
  2. Social Media Specialist/Community Manager – Beneva Solutions – Sarasota, FL
  3. Community Manager – WeWork – New York, NY
  4. Jive Community Manager – Callminer – Waltham, MA
  5. Community Manager – RecargaPay – Arkansas
  6. Community Manager – Laundry Service – Los Angeles, CA
  7. Community Manager-Ovirt – Red Hat, Inc.  – Westford, MA
  8. Platform Growth Community Manager – Twitter  – San Francisco, CA
  9. Community Manager – Daily Secret Inc. – New York, NY
  10. Community Manager  – Superpedestrian – Boston, MA
  11. Marketing Community Manager  – Cultura Technologies Inc – Minneapolis, MN
  12. Community Manager – Daily Secret Inc. – New York, NY
  13. Press & Community Manager – Fundrise – Washington, DC
  14. Community Manager – SkySlope – Sacramento, CA
  15. Content and Community Manager  – PI Worldwide – Wellesley, MA
  16. Community Manager  – Tendr – Brooklyn, NY
  17. Community Manager – Bully Dog Technologies – American Falls, ID
  18. Social Media & Community Manager – SteelSeries – Chicago, IL
  19. TED Fellows Community Manager – TED  – New York, NY
  20. Associate Community Manager – Nexon America – El Segundo, CA

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Want to advance your career in community management? The resources in TheCR Network help community professional excel at their jobs, and get the training and development they need to level up!

Friday Roundup: The Early Bird Gets the Discount

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By Shannon Abram, Relationship Manager at The Community Roundtable.

Today is the Early Bird discount deadline for TheCR Connect! Register today and save $50 off the cost of the event this October – and trust me, if you work in community you don’t want to miss it! (And you can trust me – I’m organizing the event, and we’ve got some really awesome stuff planned and some fun surprises!)

We also released a sneak peek at the agenda this week:

TheCRConnect_Promo

 

We hope we’ll see you there!

Things We Are Reading This Week

Conversations with Community Managers – Patrick Hellen, Part Two – Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community…

The Web We Have to Save – The rich, diverse, free web that I loved — and spent years in an Iranian jail for — is dying. Why is nobody stopping it?

Sneak Peek: TheCR Connect Agenda – I’m excited to share the first look at the agenda for TheCR Connect – our first live workshop happening this October in our hometown. Without further ado…TheCR Network Sneak Peek: July 2015 – Working out Loud, Compensation Research, & AMAs – I’m not going to lie; I spent a part of July with my toes in the sand, but alas vacation is over and instead of digging for treasure with the kids, I’m digging out of my…

A Guide to Social Collaboration and Learning with James Tyer of Kellogg’s #SMKnowHow – What is social collaboration and learning? How can organisations benefit from using these? How do you calculate ROI? We get the answers from James Tyer.

Is Gamification the Fast Food of Community Engagement? – In a tweet last week, my old boss at SAP, Mark Yolton, who is now leading Digital at Cisco, challenged the SAP Mentors and me to analyze Cisco’s gamification efforts. What they have done looks very…


New Social Media and Community Jobs

  1. Community Manager – SkySlope – Sacramento, CA
  2. Community Manager – Harmonix Music Systems, Inc. – Cambridge, MA
  3. Community Manager – Havas Worldwide Puerto Rico
  4. Community Manager-Ovirt – Red Hat, Inc.  – Westford, MA
  5. Community Manager – Scopely – Los Angeles, CA
  6. Senior Community Manager – WeddingWire – Chevy Chase, MD
  7. Community Manager – Bully Dog Technologies – American Falls, ID
  8. Community Manager – NBC Universal – Los Angeles, CA
  9. Community Manager, Relay For Life – Youth – Milwaukee – American Cancer Society – Milwaukee, WI
  10. Community Manager – SheKnows – New York, NY
  11. Social Media Community Manager – GlobeOne – Santa Monica, CA 

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Want to advance your career in community management? The resources in TheCR Network help community professional excel at their jobs, and get the training and development they need to level up!

Friday Roundup: Calling All Early Birds

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By Shannon Abram, Relationship Manager at The Community Roundtable.TheCR Connect Boston

Hey East Coast early birds, don’t forget: early bird registration for TheCR Connect ends next Friday – and half your registration fee can be applied to a membership in TheCR Network!

If you’ve been thinking about joining now is the time the see how we can help you advance your community and your career! And, stay tuned for the first look at the agenda on Monday!

Things We Are Reading This Week

State of Community Management 2015 Monday Fact #6: Community Strategy Needs Resources – We’ve said many times in this space that having a community strategy is a critical part of getting your community to succeed. Strategy is critical, but it’s just the first step in the process of building a successful community. It needs to be coupled with a roadmap and the resources to execute on that roadmap for your community to succeed.

Activating Knowledge Sharing at DLR Group –  Video about creating engagement from Christopher Parsons from KA Connect

Best Practices for Selecting a Community Platform – Q: What’s the difference between buying a new home and selecting a community platform? A: One is a major expense, fills you with angst and forces you to move all your stuff. The other changes your address.

Why won’t people ask questions in the open?  – When someone needs to find the answer to a question, what do they tend to do?

  1. Try searching their hard drive, an FAQ database, or the Internet
  2. Turn to the person sitting next to them
  3. Call or instant message a trusted colleague
  4. Send an email to a few people or a distribution list
  5. If the first four options don’t work, give up

A Guide to Social Collaboration and Learning – What is social collaboration and learning? How can organizations benefit from using these? How do you calculate ROI? We get the answers from James Tyer.

The Web We Have to Save – The rich, diverse, free web that I loved — and spent years in an Iranian jail for — is dying. Why is nobody stopping it?

New Social Media and Community Jobs

  1. Technical Marketer – Godaddy – Sunnyvale, CA
  2. Senior Social Business Strategy Consultant – East Region – Jive Software – Boston, MA
  3. Social Media Director – iTalent – Miami, FL
  4. Social Media Manager, Glamour – Condé Nast – Entertainment and Media Industry – New York City, NY
  5. L’Oréal Paris – Director, Social Media – – New York City, NY 
  6. Director, Social Media – Celebrity Cruises – Royal Caribbean International – Miami, FL
  7. Sr. Social Media Manager, Traffic Strategy – Birchbox – New York City, NY
  8. Social Media Manager – Full Time Exempt – Herschend Family Entertainment – Pigeon Forge, TN
  9.  Director of Network Relations – Scion Staffing – Stanford, CA
  10. Director of Digital Content – Sinclair Broadcast Group – Las Vegas, NV
  11. Director of Digital Marketing – Mondo –  Los Angeles, CA
  12.  Community Manager  – YEC – Boston, MA
  13. Community Manager  – Lifesize – Austin, TX
  14. Community Manager – WeWork – Portland, OR
  15. Community Manager – R/GA – Austin, TX
  16. Community Manager, Making Strides Against Breast Cancer – American Cancer Society – Fresno, CA
  17. Content and Community Manager – PI Worldwide – Wellesley, MA
  18. Community Manager – Cimpress – Lexington, MA
  19. Online Community Specialist – Sony Computer Entertainment of America Inc. – San Diego, CA
  20. Marketing Community Manager – Cultura Technologies Inc – Minneapolis, MN

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Want the chance to contribute to our research and content? Members of TheCR Network get exclusive professional development opportunities like this and more! Join us and let us help you grow your career as a community manager.

Friday Roundup: SOCM 2015 Resources

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By Shannon Abram, Relationship Manager at The Community Roundtable.

If you haven’t already checked out the SOCM 2015 it’s not too late (it’s never too later for research!) You can still download the report for free, and even take the survey to get your scores for the eight competencies in the Community Maturity Model.

If you have dug in to the report we have even more related resources for you this week. You can:

Things We Are Reading This Week

The State of Community Management 2015 – What’s Next? – It’s been a busy three weeks since we releasedThe State of Community Management 2015. We are pleased with the reaction we’ve gotten to the research – already thousands of people have shared and downloaded it. (If you aren’t one of them, you can fix that by downloading it here.)

Don’t Let Your Community Manager Go It Alone – As the resident expert, the association online community manager often serves as an internal consultant to teach other staff about online member engagement. In the future, though, we may all be community managers.

State of Community Management 2015 Monday Fact #2: Community Empowerment – In The State of Community Management reports, we refer frequently to “Best in Class” communities. From a statistical standpoint, we are referring to the communities that scored in the top 20% overall in the State of Community Management survey (which you can still take here to get your score). Looking at the data, we found the best communities had a number of common features that help make them more successful. We highlight some of those general elements in the report, and note them in our Monday facts.

How Twitter Users Can Generate Better Ideas – New research suggests that employees with a diverse Twitter network — one that exposes them to people and ideas they don’t already know — tend to generate better ideas.

Get Executive Buy-In and Participation – Tip #3 for a Successful ESN – In this third post in my series of advice on how to build a successful enterprise social network (ESN), I discuss the following important tip: Get executive buy-in and participation. I’ll illustrate this tip by sharing my company’s story. Our experience in this regard is a tale of two leaders – very different in their connection to our ESN (called Buzz) and the resultant impact on the reputation and spread of ESN use in the enterprise.

New Social Media and Community Jobs

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Friday Roundup: Start With Why

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By Shannon Abram, Relationship Manager at The Community Roundtable.qhy

Happy Friday! And Happy Start of a Long Weekend to many of our US readers. This week we spent some time as a team thinking about how we can inspire action in our communities. I highly recommend Simon Sinek’s TEDx talk “Start With Why” if you are thinking about how to authentically connect with your audience. For us it was a helpful callback to our roots – I’d love to hear what stuck out to you?

Things We Are Reading This Week

Energize your community: the generative power of co-creation – Ever have a conversation with someone who was focused solely on their needs and wants? Of course you have. It doesn’t make for great engagement. So why do we expect to engage members when we focus solely on our organizational needs?

The Organization in the Digital Age: 10 Findings for Digital Leaders – This post presents 10 key findings from The Organization in the Digital Age, my 9th annual report about the workplace.  It is based on input from nearly 300 organizations worldwide. First I’ll share the 10 headlines, then develop each one.

Is the window closing on enterprise customer communities? – While a number of leading companies have succeeded in gathering their customers around them online, the process of socially engaging the external world increasingly looks like a zero sum game for the rest.

Simon Sinek: Start With Why: How great leaders inspire action – Ok, so this is technically a video, but we watched it as a team this week, and think you should, too.

How data can inspire creativity – Too often, data is viewed skeptically by artists and designers. Putting aside the many culprits for this—the segregation of art education from science and math, to name one—this skepticism is marked by what seems like perfectly reasonable logic…


New Social Media and Community Jobs

  1. Sr. Community Manager  – Medidata Solutions – New York, NY
  2. Customer Community Manager – Invoca – Santa Barbara, CA
  3. Community Manager – Atlanta – Yelp – Atlanta, GA
  4. Community Manager – Next Caller – New York, NY
  5. Community Manager – iced media® – New York, NY
  6. Community Manager – Associa – Brentwood, TN
  7. Community Manager – Battlecry Studios – Austin, TX
  8. Online Community Manager – Actimage Consulting SAS – Washington, DC
  9. Community Manager – Z2 – Seattle, WA
  10. Community Manager – Rubi Tools USA – Miami, FL
  11. Manager, Social Media – Gemological Institute of America – Carlsbad, CA
  12. Social Media Marketing Specialist – Harry & David – Medford, OR
  13. Social Media Manager – Bentley University – Waltham, MA
  14. Social Media Manager – Wayfair – Boston, MA
  15. Social Media Manager – Clever Dog Creative – Remote
  16. Digital/Social Specialist – IBM – Austin, TX
  17. Social Media Coordinator – TechnologyAdvice – Nashville, TN 37210
  18. Social Media Coordinator – Stoney Creek Hotel & Conference Center – Des Moines, IA
  19. Senior Social Media Manager – Gretchen Scott Designs – Mount Vernon, NY
  20. Social Media Specialist – SUNPOWER by Hooked On Solar – Lincoln, CA

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Looking for community peers to chat with, vent to and learn from? Check out our Facebook group and make some new community friends!

Friday Roundup: Facebook, Twitter and Social Media Evolution

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By Shannon Abram, Relationship Manager at The Community Roundtable.

evolution

Image courtesy of ourpangea.com

Sometimes it’s easy to forget that connecting via online communities and social media is a new
way of communication. LinkedIn was founded in 2003, Facebook in 2004 and Twitter in 2006. Of course there were early social predecessors (here’s to you, MySpace!) but the big three above, coupled with widespread use of smartphones and ubiquitous wifi, led to the explosion of social media. Of course, they are constantly evolving – just like your community. This week we took a look at how some social media platforms are changing and how that affects community builders. Rachel’s post, Facebook Pages and How Social Networks Lost Their Way, sparked a spirited discussion on Facebook and some reaction from Dennis Howlett, among others – we’d love to hear your thoughts, too, either here or in our Facebook group – which is replacing our Facebook page!

Inside the Network, our members had a related conversation with Jeremiah Owyang on a Roundtable call this week. Jeremiah led a discussion on the emerging collaborative economy and how leaders can adapt their models to leverage the power of communities. There was a lively conversation about how leading companies are using the crowd across their organizations – in innovation, product, marketing, fulfillment and customer care.

Things We Are Reading This Week

Facebook Pages and How Social Networks Lost Their Way – I have long thought that Facebook has been on a slippery path, because while it revolutionized the communications and engagement model from a linear transaction to a networked flow, Facebook’s founders built a traditional, transactional business model (advertising based) on top of it. Those two things are in fundamental conflict because they way value is created does not match the way revenue is generated.

The Operating Model That Is Eating The World – Tesla, the fastest-growing stock in the automotive industry, is run by a software engineer. Amazon has a market cap three times bigger than Target, even though it operates at a loss. Instagram, a company with only thirteen employees at the time, was acquired for a billion dollars just three months after Kodak filed for bankruptcy. These are technology companies doing extraordinary things. But there is a larger pattern here.

Does your online community feel like Twitter pre-2009? (It should.) – Earlier this month, we got an automated tweet reminding us that The Community Roundtable joined Twitter six years ago. It was a good reminder of how much has changed in social media in that time.

8 reasons for working out loud and narrating your work – Here are eight reasons for working out loud rather than privately, through email messages, or in closed meetings.

New Social Media and Community Jobs

  1. Community Manager – Food52 – New York, NY
  2. Remote Community Manager – ICUC – Work at Home
  3. Social Community Manager – PolicyGenius – New York, NY
  4. Director of Community Relations Vista Springs – Vista Springs – Lansing, MI
  5. Community Partnership Manager – 211 San Diego – San Diego, CA 
  6. Community Events and Promotion Manager – Autodesk – California
  7. Community Manager, Relay For Life – Portage – American Cancer Society – Portage, MI
  8. Community Manager – Zomato – Boston, MA
  9. Community Manager – Wattudo – San Jose, CA
  10. Community Manager – Power Up TV, LLC – Long Beach, CA
  11. Community Engagement Specialist – Alliance Health Networks – Salt Lake City, UT
  12. Community Manager – SNAP Interactive – New York, NY 
  13. Community Manager – MassMedia – Henderson, NV
  14. Community Manager – Las Vegas – Curb – Las Vegas, NV
  15. Social Outreach Manager – BuzzFeed – New York, NY
  16. Director of Community Relations – Detroit Red Wings – Detroit, MI
  17. Social Media Coordinator – Planet Shoes – Waltham, MA
  18. Social Media Moderator – Cablevision Systems Corp. – Melville, NY
  19. Social Media Associate – GoGoGab – Culver City, CA
  20. Converse Retail Communications Specialist – Nike – North Andover, MA
  21. Sales/Social Media Coordinator – Hilton Tampa Downtown – Tampa, FL
  22. Retail Communications Specialist – Converse 92 reviews – North Andover, MA
  23. Customer Relations Associate (Social Media) – American Home Shield – Memphis,
  24. PR/Marketing Coordinator – Fundracer LLC – Ogden, UT
  25. Inbound Marketing Manager – ReadyTalk – Denver, CO

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Looking for community peers to chat with, vent to and learn from? Check out our Facebook group and make some new community friends!

Friday Roundup: Email Opinions, Collaboration Strategy and Community Communications

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By Shannon Abram, Relationship Manager at The Community Roundtable.

Quick show of hands: do you consider email to be your friend, or a foe to be vanquished? We’ve been thinking a lot about the ways we communicate with our communities this week. Yesterday’s #ESNchat focused on the very email question above and unearthed some strong opinions and great advice about communication methods and how they relate to a community’s success.

After a great call with collaboration strategist Michael Sampson in early March we brought back to continue the discussion on facilitating successful collaboration efforts within an organization, including how communication can effect collaboration. The first call discussed a roadmap to success with collaboration tools and approaches and and this week he continued the conversation by exploring how to cultivate collaborative behavior at your organization.

We’d love to hear your answer to the email question posed above – tweet us your feelings and tag it #emailfriendorfoe and we’ll share a roundup of responses next week!

Things We Are Reading This Week

Why Strong Customer Relationships Trump Powerful Brands – Since the birth of e-commerce, marketing experts have disagreed about the future role of brands. Some have predicted that digital technologies will hasten the demise of brands because customers will have ready access to information they need to make purchase decisions, and “brand” will therefore become less relevant. Others have prophesied an increasing importance of brand as a simple way to evaluate choices in an era of information overkill.

Influence is a Side Effect of Interestingness –  We listen to people who say and do interesting things. This still leaves the big question of what interesting means. Take for example John Oliver, a comedian who first came to prominence as a cutting-edge political stand up in the UK, with a string of television appearances and sold-out solo shows at the Edinburgh Festival. His HBO show Last Week Tonight has become for many a go to source of amusement — and a way to get up to speed on what is going on in terms they can understand.

I need to build a community strategy. Where do I start? – Whether you are starting from scratch with a new community, or taking over an existing community that could use some love there is a good chance you’ll be tasked with building a community strategy. This can be both daunting and exciting. In our State of Community Management 2014 research we found that the foundation of a successful community really is the presence of a well-defined strategy- one that integrates social tools and methods with business goals and processes. A good community strategy also aligns an organization’s goals with member needs setting you up to succeed in both keep engagement high and provide ROI.

The parable of Ray’s Helicopter Company – Once there was a man named Ray who was the CEO of a company that made helicopters. In his youth he had been an avid pilot. Soon after, he started the company with a few friends. Over time, Ray’s Helicopter, as the company was known, grew rapidly to command an impressive share of the world market. Every day he was happy to go to work, and most days his job energized him even more. His workers respected his passion for quality and by and large were quite happy to work for his company.

Should You Enable ‘Big’ Social Business or Team Collaboration? – There are few business decisions more critical than determining how to provide an enabling environment for a workforce to operate efficiently and effectively. Yet the key levers of the modern digital workplace are still relatively unfamiliar to most executives.

New Social Media and Community Jobs

  1. Boston Community Manager – Groupmuse – Boston, MA
  2. Community Manager – Zomato – Denver, CO
  3. Associate Community Manager – WeWork – Los Angeles, CA
  4. Community Manager – R/GA – San Francisco, CA
  5. Community Marketing Manager – OrderUp – Louisville, KY
  6. Manager, Community Development – Diablo – Blizzard Entertainment – Irvine, CA
  7. SF Community Manager – Groupmuse – San Francisco Bay Area, CA
  8. Community Manager, Hearthstone eSports – Blizzard Entertainment  – Irvine, CA
  9. Community Manager – DAQRI – Los Angeles, CA
  10. NYC Community Manager – Groupmuse – New York, NY
  11. Community Relations Advocate – American Textile Recycling Service – San Francisco Bay Area, CA
  12. Community Manager – The Port Workspaces – Oakland, CA
  13. Community Manager – Activision  – Bloomington, MN
  14. Community Recruiment Manager – Chloe + Isabel – Oakland, CA
  15. Social Media Manager – Pluralsight – Farmington, UT
  16. Social Marketer – Entry Level – Frisco International LTD – Coppell, TX
  17. Communications Specialist – The University of Pittsburgh  – Pittsburgh, PA
  18. Social Media and Reputation Manager – Atlantic Bay Mortgage Group 3 reviews – Virginia Beach, VA
  19. Social Media Coordinator – Nuvolum – Petaluma, CA
  20. Social Media Strategist (ABC Family) – Disney ABC Television Group – Burbank, CA
  21. Social Media Coordinator – Schmidt Public Affairs – Alexandria, VA
  22. Social Media Specialist – Flextronics  – San Jose, CA
  23. Communications Specialist – The Lutheran Home Association – Belle Plaine, MN
  24. Inbound Marketing Manager – Triumvirate Environmental – Somerville, MA
  25. Social Media Community Specialist – DriveTime – Phoenix, AZ

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Looking for more community resources? Check out our research and presentations on slideshare.

We also host a weekly Twitter chat – #ESNchat. The topics covered are primarily of interest to ESN community managers, but anyone with an interest in community management is invited to participate.. The chat is held each Thursday from 2-3pm Eastern Time.