By Shannon Abram, The Community Roundtable.With the SOCM 2016 survey fully launched we have just one CCC fun fact left for you - and it's probably something you've known for a while. CCC Fun Fact #8: Community management isn't "entry-level" - the average community manager has more than 12 years … [Read more...]
SOCM 2014 Fact #7: Do I need a community playbook?
By Shannon Abram, Relationship Manager at The Community Roundtable.If you're just getting started in community management you might find your self asking "why isn't there a how-to manual I can consult?" Of course there are tons of great resources on the internet (from places like CMX Hub, … [Read more...]
Is Having a Community Strategy Important?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.This year's State of Community Management research showed what we're suspected for along time: the foundation of a successful community is a well-defined strategy that integrates social tools and methods with business … [Read more...]
