The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Guest Post: The Anatomy of an Enterprise Community Manager

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luke sinclair, Enterprise Community ManagerNote: This is a guest post by community professional and TheCR Network member Luke Sinclair. 

Last week I hosted a Sitrion TALKS session with a panel of awesome community managers. The basis was one of my favorite infographics, Inside the Mind of a Community Manager. We had a great conversation on internal and external community management and some of the synergies and differences between the two.

Afterwards, I got thinking. Is there a graphic to represent the make-up of an Enterprise Community Manager? Not that I’m aware of. Since then, I’ve been busily whipping up my latest creation: “Anatomy of an Enterprise Community Manager.”

I’d love to hear your thoughts, comments and feedback! Does this sum up your role as an Enterprise Community Manager? Are you thinking about hiring one and now feel clearer about the role?

Enterprise Community Manager

 

 

Note this post originally appeared on the Sitrion blog, where Luke blogs regularly about community management challenges.

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Interested in how TheCR Network can connect you with like-minded community management professionals like Luke? Learn more or drop us a line.

Faces of Community Management: Luke Sinclair, Sitrion

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Another month in the books and another chance to share with you a new Faces of Community Management profile. This month we’re highlighting Luke Sinclair, Director of Community Management at Sitrion and member of TheCR Network. I was lucky enough to meet Luke this month at Sitrion’s annual conference – Collective 2014. In addition to being the emcee of the event, Luke delighted in emulating Oprah and giving away free books at every turn. Collective was easily the most engaging event I’ve been to personally and a large part of that was Luke’s infectious personality (the Australian accent doesn’t hurt either). Luke even managed to get a room full of pretty serious looking people snapping selfies left and right. He is a true delight to work with and best of all he really, really loves his job in community management.

Without further ado: Luke Sinclair!

Luke Sinclair

 

 

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.