The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Calling all online gaming community managers – step up and shine!

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By Ted McEnroe, The Community Roundtable

There’s often a “we vs they” attitude between different groups of community managers. In particular, those of you in the gaming and consumer media space figured out the power of communities by the time many of the rest of us were just realizing the power of this social media thing. But we all have something to offer the larger discussion of what community can mean for different organizations and industries.

We’re trying to capture that. 2015 marks the 6th year that The Community Roundtable has conducted research for The State of Community Management. Each year, the responses have grown in number and broadened in scope. But gaming and media communities have never been particularly well represented.

We hope 2015 is the year to change that. The 20-minute survey seeks to root out the powerful ways that communities are shaping business, and gaming communities are at the forefront of much of that. How do you stack up? Take the survey and you will receive a score relative to TheCR’s Community Maturity Model, and you’ll contribute to the most comprehensive annual survey of community management professionals there is today.

This research helps shape the agenda and conversation for TheCR and much of the rest of the community sector. We’re hoping this year that research will recognize the true impact of online gaming and media communities, and raise opportunities for gaming and media communities and community professionals in the overall community discussion.

We all have a sense that gaming communities have a lot to teach other communities, and we know from our past research the growth and possibilities that other community-minded organizations can offer their peers. Community management is the future of management – and what we learn today can drive the discussion in the coming months and years.

Take the survey – you do not have to be a member or client of TheCR – it’s just a click away at https://the.cr/socm15survey – and tell some colleagues. We’ll release the research findings this spring.

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Want to play a role shaping the future of community? Take a moment now and set aside 20 minutes on your calendar for the State of Community Management 2015 survey! Go straight to the survey at https://the.cr/socm15survey

Jodi Gersh on “Old School” Journalism and New Media Channels

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The Community Roundtable has partnered with Voce Communications to produce a new podcast series, “Conversations with Community Managers.” In this series, TheCR’s Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and social media management.
 
Episode #8 features Jodi Gersh, Social Media Content Manager at the Gannett Company, where she helps Gannett’s 80+ newspapers and 20+ TV stations with their social media needs and strategies.
 

Highlights include:

  • Meshing “old school” journalism with new media channels
  • How Gannett coordinates social media learnings and tactics among more than 100 separate entities.
  • The importance of internal communications in keeping employees at all levels- and in all markets- engaged in using social media, including the use of “old school” methods like email
  • Upcoming trends: you guessed it, location and mobile
  • Melding “citizen journalism” with professional investigative journalism

MUSIC CREDIT: “Bleuacide” by graphiqsgroove.

About Conversations with Community Managers*
To better reflect the diverse conversations our podcast covers we’ve changed the name of our long-running series to Community Conversations.
Community Conversations highlights short conversations with some of the smartest minds in the online community and social business space, exploring what they’re working on, why they do what they do, and what advice they have for you.
These episodes are a great way to begin to understand the nuances of community strategy and management.
Each episode is short (usually less than 30 minutes) and focuses on one community management professional.

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