One of the most consistent findings in our State of Community Management research is on the impact of new member programs in getting increased long-term engagement. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., … [Read more...]
(Roundtable) New Member Call & Introductions
New to TheCR Network? Join this call to chat about the best way to get started in our peer community. You can expect us to cover: Personal introductions and current work goals Navigation of the platform and where to locate resources Goals for membership Best practices for … [Read more...]
Five Best Practices for Onboarding New Members
How you welcome your new members matters - one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community. It makes sense – having someone welcome you, give you some ground rules on … [Read more...]
Getting the New Member Experience Right
Our research has shown that robust new online community member welcome programs have an outsized impact on long-term engagement. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., makes new members more comfortable, … [Read more...]
Best Practices for Training a New Community Manager
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In March Hillary shared a look at the research, programming and professional development available exclusively to Network members and … [Read more...]
