The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Welcome to the 2020 Connect Technology Track

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This is a guest post by Technology Track Chair, Jillian Betjlich.

If there was ever a year for technology to demonstrate its reach, 2020 has been that year. Amidst chaos and confusion, technology has been a common denominator allowing us to connect, engage, and collaborate with individuals around the world. It has allowed us to transition to virtual workplaces and educational institutions, get the information we need instantly, or simply just spend time with a familiar face and voice.

We knew technology had changed how we work, play, and interact, but this year it has truly proven its immense impact on how we live and thrive. Technology is here to stay. (The pandemic and 2020 are not. Phew!)

Some of the sessions at the Technology Track 2020.

Behind the scenes of all that chaos, confusion, change, and transition are community professionals harnessing the use of technology to bring about the environments we need and want. We’ve created digital worlds, changed behaviors for the better, dug deep into code and data, and leveraged every last drop of functionality. And we’re so ready to share our experiences, lessons learned, best practices, and more with you.

This year’s technology track will feature live demos, interactive panels, and practitioner-led case studies on can’t-miss topics, covering everything from online community platforms to community analytics and vendor roadmaps. Whether you’re a full-on techie, community nerd, or just getting started, this year’s track is sure to leave you feeling like a platform expert.

We look forward to nerding out with you!

Jillian Bejtlich
2020 Technology Track Chair

Lisa Allison on Migrating Community Platforms

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more.

Episode #60 features Lisa Allison, Community Strategist and Enterprise Community Manager at Analog Devices.

Lisa and Shannon Abram discuss best practices for completing a smooth community platform migration on this short community-focused podcast.

This episode of Conversations with Community Managers is sponsored by Telligent.

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David Domine on a Community of Franchises

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David Domine, Christian Brothers Automotive

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.”

Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the answers to, including:

  1. What’s your best advice for someone just starting out in Community Management?
  2. What are your best practices for increasing community engagement?
  3. How would you survive the zombie apocalypse? (Ok – they might not ALL be community questions…)

Episode #49 features David Domine, Director of Training at Christian Brothers Automotive. Listen in as we chat about the unique challenges of working with a community of franchises and how best to manage a platform migration. Seriously, David has the best outline for migration planning that we’ve ever seen!

About Conversations with Community Managers*
To better reflect the diverse conversations our podcast covers we’ve changed the name of our long-running series to Community Conversations.
Community Conversations highlights short conversations with some of the smartest minds in the online community and social business space, exploring what they’re working on, why they do what they do, and what advice they have for you.
These episodes are a great way to begin to understand the nuances of community strategy and management.
Each episode is short (usually less than 30 minutes) and focuses on one community management professional.

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TheCR Network Sneak Peek: February 2015 Wrap-Up

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By Hillary Boucher, Community Manager at the Community Roundtable

For such a short month February was full of programming inside TheCR Network. I’ve highlighted just three of six member virtual sessions we hosted. What is particularly notable about the three programs below is that all of them were directly in response to projects that members are currently working on, and the agendas were developed in collaboration with members to ensure the outputs were aligned with their needs. These are great examples of the way we co-create with members of TheCR Network.

  • Building an Employee Advocacy Program (Roundtable): We discovered a number of our members were rolling out an employee advocacy program in 2015 and collaborated with them to develop an agenda for a virtual panel discussion with other members and guests who had experience launching and running similar programs at other organizations.
  • Navigating a Platform Migration (Roundtable): Thanks to a few generous members we had a very informative call on the topic of platform migration from a practitioner perspective. A number of participants had recently finished or were in the middle of a platform migration and the lessons learned where fresh and relevant. The feedback we heard was that the advice shared was invaluable for those about to embark on a migration effort.
  • The Future of the Intranet (Roundtable): One of our members is currently digging in to what the future of the intranet looks like for his large, financial company. He facilitated a big thinking meeting of the minds for members to discuss questions like:
    • Is the Future Intranet 100% community focused?  Why or why not?
    • Who will reign in the future? Big behemoth technologies that do a lot of things or more focused solutions that are not as robust but do everything that they do well?
    • How does mobile play into the Future Intranet?

If you are interested in learning more about what it’s like to be a member of TheCR Network check out this extensive overview which shares our general programming opportunities and resources made available to members.

Want to access our programming for the benefit of your community work? Reach out and ask us about membership.

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.