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5 Critical Hiring Characteristics for Community Management Roles

February 18, 2022 By Shannon Abram

How to hire an online community manager

Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for … [Read more...]

3 Quick Community Wins for February 2022

February 2, 2022 By Shannon Abram

Online community management best practices

Check these three easy community management to-dos off your list and set yourself up for community success in 2022. We are delighted that in recent years February has become a time to practice love in all its forms. If you're into all that Cupid stuff? Awesome! But the rise of Galentine's Day, … [Read more...]

Building A Skill-Based Community Manager Job Ad

March 22, 2018 By Shannon Abram

community manager skills

A quick search on LinkedIn finds more than 1,000 jobs with “Community Manager” in the title at any given moment. Subtract the ones about property management, and add in “Online Community”, “Community Specialist” and a dozen other terms and you are left with several hundred job descriptions — not two … [Read more...]

50 Essential Skills in Community Management

December 21, 2015 By Shannon Abram

Community Manager Skills and Talents

We're going to take a break from our weekly series of facts from the Community Careers and Compensation report to review the 50 essential community manager skills from the Community Skills Framework™. We updated the Community Skills Framework™ as a means to explore the value of 50 essential skills … [Read more...]

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