Note: We’ve reimagined our annual community conference, TheCR Connect, to be a month-long community celebration. To learn more about Connect 2020, and our nine community-focused learning tracks visit the Connect 2020 page.
Unsurprisingly, executive support is a huge factor in building and maintaining a successful online community program.
This year, online communities and digital engagement are taking on dramatic new relevance. We have made considerable progress in translating the generative business model of communities into financial benchmarks, which are critical for organizations as they consider using community approaches to transform their organizations. We can now communicate the generative creation of value in financial terms. But how do you use those financial benchmarks to secure the support and resources you need?
Join Rachel Happe, Principal and Co-Founder of The Community Roundtable, and a panel of global community experts as they explore ways community changes the way we work – and how to leverage community success into increased resources, support, and recognition.
Rachel will be joined by Erik Meyers, the former executive sponsor of community initiatives at BASF and Hilti, Celine Schillinger, an international expert on engagement leadership and former head of Quality Innovation and Engagement at Sanofi Pasteur, and Michael Merk, former executive sponsor for online community programs at Steelcase.
Welcome to the latest episode in our community management podcast series, “
