The SOCM 2018 Survey is now open, and we know you care about community management research. Please take 15 minutes and take the survey so we can continue to publish the most comprehensive research in the industry.
Harvesting the Rewards of Community
The State of Community Management 2015, the sixth edition of our annual report series, provides a snapshot of the progress and changes in community management and highlights emerging standards. This year, TheCR analyzed data from more than 200 communities representing a broad range of community sizes, use cases and sectors to measure community maturity and its relationship to member engagement and community value.
Every year we continue to build upon the past research and explore more deeply topics that TheCR Network members highlight as crucial to building a better understanding of the power and impact of community approaches. New in 2015, we can report data by the stages of the Community Maturity Model, providing better insights into how community programs start, build and grow.
The full State of Community Management 2015 report is available for free exclusively for members of TheCR Network.
Not a member?
You can access all eight years of State of Community Management Research in the The State of Community Management Toolkit which includes downloads of all eight years of the SOCM research, as well as additional related models and content for $99.