Find the technology to make your community thrive.
Tech Track 2020 featured 18 community technology sessions, from platform demos to expert panels to a keynote by Priya Parker.
Register below for access to the session archive.
ABOUT
The Connect 2020 Technology Track features 18 dedicated sessions focused on helping you navigate the online community marketplace. While the name is "Technology Track" these sessions encompass everything from online community platforms to community analytics to trusted service providers.
Live demos, interactive panels, and practitioner-led case studies cover can't-miss topics, including:
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- What's New in Internal and External Community Platforms
- Managing a Migration
- Analytics and Reporting Tools
- Platform Specific Tips and Tricks
- Gaining Influence in a Vendor's Platform Roadmap
AGENDA
October 7, 2020 | 11am ET
Hear expert perspectives on what's happening in the community and collaboration technology world.
Industry experts will share ideas about:
- The biggest surprise they’ve seen in the industry
- What to expect from community/social collaboration technology in the coming year
- How the COVID-19 pandemic has impacted strategic plans for organizations
This session will be recorded and archived.
October 7, 2020 | 12pm ET
Join Higher Logic for a 30-minute live demo.
This session will be recorded and archived.
October 7, 2020 | 12pm ET
Join Angus Florance for a 30-minute live demo.
Angus Florance helps some of the world’s top organizations be more successful through their implementation of Office 365. He joined Microsoft as part of the Yammer acquisition and has focused on helping customers realize the transformational value of enterprise social. He has a passion for emerging technologies, social collaboration, and helping to make people’s lives more productive.
This session will be recorded and archived.
October 7, 2020 | 12:30pm ET
Join Luke Sinclair, Director of Customer Success and Growth at SWOOP Analytics for a 30-minute live demo.
This session will be recorded and archived.
Archive Coming Soon
Join Hillary Boucher, Ultimate Software, and Heather McNair, Higher Logic, Jon Allen, Verint, and Jacob Borgeson, Khoros, for this enlightening look at new ways to engage your members and improve your community programs.
This session will be recorded and archived.
Archive Coming Soon
Join Jillian Betjlich, BAE Systems, and Erin Rosenthal, Microsoft, Sean Duffy, Igloo, and Joey Levi, LumApps, for this enlightening look at new ways to engage your members and improve your community programs.
This session will be recorded and archived.
October 13, 2020 | 3pm ET
Join Ramzi Banna, Solutions Principal at Verint Community and Web Self-Service for a 30-minute live demo.
This session will be recorded and archived.
October 13, 2020 | 3pm ET
Join Sorena Tiba, Manager, Technical Sales Consultant at Igloo for a 30-minute live demo.
This session will be recorded and archived.
October 13, 2020 | 3:30pm ET
Join Victoria Burt, Product Marketing Manager at Vanilla Forums for a 30-minute live demo.
This session will be recorded and archived.
October 13, 2020 | 3:30pm ET
Join Mary Davis Kaplan, Strategic Sales Engineer at LumApps for a 30-minute live demo.
This session will be recorded and archived.
October 14, 2020 | 11am ET
Hear community practitioner-led share tactical ideas to improve your community using technology solutions.
This session will feature three internally-focused case studies featuring community technology from Microsoft, Igloo Software, LumApps. While this session does highlight employee community software solutions it is applicable for all community professionals.
This session will be recorded and archived.
October 14, 2020 | 11am ET
Hear community practitioner-led share tactical ideas to improve your community using technology solutions.
This session will feature three externally-focused case studies featuring community technology from Higher Logic, Verint, and Vanilla Forums. While this session does highlight customer community software solutions it is applicable for all community professionals.
This session will be recorded and archived.
October 15, 2020 | 10am ET
Join Cy Jervis, Cloudera, Jon Allan, VP & GM, Communities & Web Self-Service, Verint Intelligent Self-Service, Steve Nguyen, Principal Program Manager, Microsoft, and Adrian Speyer, Head of Community, Vanilla Forums for this live stream and chat.
They will discuss a three-pronged approach to gain influence with your vendor and get your ideas on their roadmap.
This session will be recorded and archived.
October 20, 2020 | 2pm ET
Join Pete Swindells, Solutions Engineer at Khoros for a 30-minute live demo.
This session will be recorded and archived.
October 20, 2020 | 4pm ET
Hear community practitioner-led share tactical ideas to improve your community using technology solutions.
This session will feature two case studies featuring community technology from SWOOP Analytics and Khoros. This session is applicable for all community professionals.
This session will be recorded and archived.
October 22, 2020 | 12pm ET
Join moderator Jim, Storer from The Community Roundtable as he chats with leading community platform vendors about community analytics. He'll be joined for this one-hour session by Sean Dufft, Igloo Software, Cai Kjaer, SWOOP Analytics, and Mikhael Opletayev, VP of Applied Research, Higher Logic.
This session will be recorded and archived.
October 27, 2020 | 4pm ET
Thinking about migrating community platforms? Learn best practices AND what to avoid from community experts that have gone through a recent migration.
This session will be recorded and archived.
October 29, 2020 | 10am ET
Creating a relevant, engaging online experience in 2020 is harder than ever, Zoom fatigue is real, yet more than ever we seek true connections.
Priya will share her perspective in a 30-minute fireside chat with Gali Kling Schneider, and then take questions from the audience.This session will be recorded and archived.
PARTICIPANTS
The Connect 2020 Technology Track is open to any online community practitioners or enthusiast. If you are involved with the planning, development, maintenance, or management of an online community program this is a can't miss event.
Past participants include people with titles including:
- Sales Director, Communities and Web Self-Service
- Business Owner, Community & Knowledge
- Enterprise Community Manager
- Digital Project Manager
- VP Learning & Development
- Principal Intranet Content Specialist
- Senior Director, Digital Communications
- Director of Talent and Community Engagement
- Director of Strategy
- VP, Services Operations
- Chief Community Officer
- Director, Community
- Community Product Marketing
- Sr Director, Member Engagement
- Digital Workplace Consultant
- Director of Analytics
- Membership and Database Coordinator
- Digital Solutions Manager
- Technical Manager
- Head of Executive and Internal Communications
- Online Community Manager
- Digital Architect
ARCHIVE ACCESS
FAQ
When is TheCR Connect Technology Track 2020?
TheCR Connect Technology Track 2020 will take place in October 2020. All sessions will be virtual. Sessions will take place between 8am and 5pm ET on Tuesdays, Wednesdays, and Thursdays between October 1, 2020 and October 29, 2020.
What does my TheCR Connect Technology Track registration include?
Registration includes access to sessions on the Technology Track only and does not include access to the other tracks associated with TheCR Connect 2020. Learn more about full access to the full Connect 2020 agenda of programs, networking events, and online event community here.
I work for non-profit, is there a special rate?
It's free! For everyone!
I already registered for TheCR Connect - should I register for this, too?
Nope. Access to the Technology Track, and ALL other networking, programming, and activities is included in your current registrations.
How do I connect with the technology partners?
Each partner has a dedicated landing page where you can download more info, ask a question, schedule a meeting, and more. Visit the https://communityroundtable.com/what-we-do/training-and-events/thecr-connect/thecr-connect-2020/connect-2020-technology-track/technology-track-2020-home/ and click on any partner to connect.
Where is TheCR Connect Technology Track this year?
Wherever you are! TheCR Connect Technology Track is 100% virtual.
What if I want to go to all the sessions at TheCR Connect 2020?
Full access to TheCR Connect 2020 is limited to active members of TheCR Network.
You can learn more about the benefits of joining TheCR Network here, or join today.
How can I be a speaker at Connect?
The majority of our speakers are taken from our member attendees.
If you are currently a member you'll be asked to indicate your interest when you register. If you aren't a member you can join TheCR Network here.
What if I can't make a live session?
All of the demos, case studies, panels, and keynotes will be archived for on-demand viewing.
Have a question not answered here? Email us!
SPONSORS
Platinum Sponsors
Gold Sponsors
Silver Sponsors
Interested in sponsoring the Connect 2020 Technology Track? Contact us to learn more.
