Organizations around the world are realizing what we already all knew - there is immense power in online communities. How can you use Communities Powering Change to help your organization? Communities programs have the unique ability to empower online collaboration, eliminate operational … [Read more...]

The value of community is most easily seen in the way communities help achieve many business goals more efficiently than traditional transactional approaches. ​ All of these use cases can have enormous benefits to organizations, although not all use cases are easy to measure in return on … [Read more...]

Crowdsourcing Innovation White Paper The value of crowdsourcing innovation generated three types of benefits across multiple dimensions: Download the whitepaper. … [Read more...]

The State of Community Management research shows that the best–in-class communities are more likely to be able to translate an approved strategy into realistic planning. As a result, 85 percent of them can measure their value, however building a roadmap can be a daunting task for any … [Read more...]

The eBook, sponsored by Jive, uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role definitions in community management. This is a problem for human resources professionals and hiring managers – because standards … [Read more...]