There are so many reasons that community pros should attend Connect, that it's easy to forget there are very valid reasons why it might not be a great fit for you. Since registration closes tomorrow for our 2017 event I wanted to share three reasons that Connect might not make sense for you. … [Read more...]
Five Can’t Miss Community Programming Ideas
Our State of Community Management research makes it clear: thoughtful content and programs increase engagement and drive the long-term success of communities. Content and programs are often seen as one collective entity, but they serve two different roles for communities: content connects people … [Read more...]
Three Reasons You Should Attend TheCR Connect
Our annual community management workshop - TheCR Connect - is coming up soon. TheCR team is busy planning another amazing event - and time is running out for you to join us. We know you have lots of ways to spend your budget - and that your time is at a premium. If you're still on the fence … [Read more...]
30+ Years of Community Resources
A couple days ago I paused to reflect on all of the people and resources that have helped me (and The Community Roundtable, our members, and partners) since we launched in 2009. It's not a short list. I put the question to TheCR team and we started to collaborate on a list of resources going back as … [Read more...]
A (Not So Brief) History of Community Management Resources
True story - when my brother was 14 he came into my room and said, "Shannon! Have you ever heard of the band Led Zepplin?!" It was 1999. With a completely straight face, I replied, "No! Are they any good?" He then went on to sing their praises (and rightly so, Fool in the Rain is in my top … [Read more...]
Online communities have executive attention – and expectations.
Need a sign that communities are in the spotlight? Look at where communities fit into organizations. In the State of Community Management 2017, we asked more than 300 community professionals where their communities fit in the structures of their organization. Communities today can be housed … [Read more...]
What’s the Agenda for TheCR Connect 2017?
October might seem far away but we’re diligently planning every last detail for our annual community workshop – TheCR Connect. Our content team just released the agenda and I wanted to share it with you ASAP! The overarching theme of this year’s Connect is “Telling Your Community Story” and in … [Read more...]
Community Management FAQs – What is community strategy?
What is community strategy? A successful community strategy integrates social tools and methods with business goals and processes. A good community strategy also aligns an organization’s goals with member needs setting you up to succeed in both keep engagement high and provide ROI. We recommend … [Read more...]
Should I Train My Community Members?
When thinking about engagement many community managers dismiss the idea of formal training program for their members. For some it’s just too much work – if you have thousands of members already set in their ways, where do you even start? Hillary Boucher recently led a Roundtable Call with members … [Read more...]
Why Attend TheCR Connect 2017?
The theme of this year's community workshop - TheCR Connect, is "Telling Your Community Story" and we believe that means many things. Some obvious: building a narrative, using metrics to paint a picture, and some not so obvious: defending investments, cultivating stakeholders. Every community … [Read more...]
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