The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Conversations with Community Managers – Stewart Mader

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Rachel sat down with Stewart Mader (blog/Twitter), the author of Wikipatterns and a recognized expert on technology adoption, to talk about the concept of social software pilots. Initially, Michael Idinopulos wrote a post called "Enterprise 2.0: Skip the Pilot" which sparked quite a conversation … [Read more...]

Conversations with Community Managers – Diane Hessan

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Diane Hessan from Communispace is one of the most approachable CEOs you'll meet. When you meet her for the first time she really wants to get to know you and listens intently. It's not surprising she runs a successful social media company given this trait and it's also not surprising she has her … [Read more...]

Conversations with Community Managers – Michael Brito

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I found Michael Brito (@britopian) through a mention on Twitter. He'd written a blog post called "Social Media Marketing Will Soon Become a Commodity Skill Set" and it somehow found it's way into my stream. I agreed with the premise and let Michael know on Twitter. We had a back and forth and before … [Read more...]

Conversations with Community Manager – Shawn Morton

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I met Shawn last March while on the Innovator's RoadTrip. He joined us for a beer in Columbus and talked about the innovative work he was doing at Nationwide. We soon realized we had a lot of friends in common and ended up at a lot of the same "social gatherings" at SXSWi. Good times! During this … [Read more...]

Conversations with Community Managers – Patrick Quinn

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When we heard that the Kansas Department of Transportation had an online community we knew we had to speak with them. Rachel reached out to Patrick Quinn and he graciously accepted her invitation to sit and chat with her about what they're up to. Patrick talked about how the agency uses social … [Read more...]

Conversations with Community Managers – Bryan Person

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It's a little ironic that I'm doing a podcast with Bryan since the first time we met it was to discuss the best practices and lessons learned he'd accumulated in creating podcasts for Monster.com. He taught me everything I needed to know about podcasting, which served me well at SXSWi when Aaron … [Read more...]

Conversations with Community Managers – Adam Cohen

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I met Adam several years ago at my very first Social Media Breakfast in Boston and was impressed from the start. Whether it's transforming business with social media and community, staying current with his blog or dissecting the latest Red Sox trade rumors, he's up to the task. When we caught up … [Read more...]

Conversations with Community Managers – David Alston

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Rachel and I had a chance to sit down with David Alston from Radian6 last week. I first met David at a Social Media Breakfast in Boston and was inspired by how he looks at the way marketing (and the role of the CMO) is changing as social media and community become more prevalent in business. In this … [Read more...]

Introducing @TheCR Quick Chat

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While Rachel and I spend a lot of our time working with Community Roundtable members to help them be successful community managers, we also want to make sure some of what we do gives back to folks that aren't members yet, but still want to stay on top of the latest trends/issues in community … [Read more...]

Roundtable Call: Tribalization of Business Study

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A big part of what we're trying to build with The Community Roundtable is a peer network that shares what we learn with our broader community. To that end, we made the Community Maturity Model open source and shared our construct for TheCR Quick Case and continue to figure out new ways to give what … [Read more...]