When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community Roundtable collaborated with a well-known brand … [Read more...]
Why I Don’t Want To Join Your Community
By Georgina Cannie, Community Manager at The Community Roundtable You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an entire community for dog treats. With so many options, I can afford to be picky. …And there … [Read more...]
Kirsten Laaspere on Prioritizing Her Community Career Journey
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Kirsten Laaspere, Community Manager at Akamai. Join TheCR’s founder and principal, Jim Storer and director of marketing, Shannon Abram as they chat … [Read more...]
Three Reasons You Should Register for Community Program Essentials
By Shannon Abram, The Community Roundtable As community management emerges as a true discipline and not just a job, community pros can start to think about their career path - and how to get from where they are to where they want to be. Our research has shown that investing in your community … [Read more...]
Building a Conflict Resistant Community
By Amy Turner, The Community Roundtable Building a Conflict Resistant Community, Or Turning Brand Haters into Brand Advocates Every conflict today has the potential to go viral, which is why crisis management plans are imperative for brands and organizations - especially those with active and … [Read more...]
TheCR Network Sneak Peek: March 2016
By Hillary Boucher, Community Manager at The Community Roundtable March madness took hold of us this month - and I don't just mean a quasi-competitive team bracket challenge happening over here! Big things happened in TheCR Network this March - and I'm excited to give you another peek behind the … [Read more...]
What Star Wars Can Teach Us about Community Management
Mythology, reality and storytelling are fitting aspects of community management. Every human being has their own preconceived myths that exist as a result of their individual life experiences. That is why a group of people can have a conversation and each come away from that conversation having … [Read more...]
8 Tips for Being a Successful Remote Worker
By Georgina Cannie, Community Manager at The Community Roundtable Or...How to Commute From Your Bed to Your Couch! Good news community managers – The Community Careers and Compensation research conducted by TheCR found that nearly 45% of all polled community professionals work remotely. Not only … [Read more...]
Three Reasons to Take the SOCM Today
By Shannon Abram, The Community Roundtable The 7th annual State of Community Management survey closes this Friday, March 18th - time is running out to contribute! We know your time is valuable, so here are important three reasons to take the SOCM today: Get Great Ideas "Taking @TheCR surveys … [Read more...]
Executive Engagement in Three Venn Diagrams
By Rachel Happe, Principal at TheCR I admit it, I’m a bit wonky. I really love Venn Diagrams, in part because I think most of the interesting things in life happen at intersections. When I was asked to speak to a group of women about my online presence last week, I found myself using three … [Read more...]
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