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Lori Harrison-Smith on the Challenges of Managing a Diverse and Dispersed Workforce

August 12, 2015 By Jim Storer

Lori Harrison-Smith Project Leader & Enterprise Community Manager at Steelcase

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions … [Read more...]

Friday Roundup – Resources for Community Managers

August 7, 2015 By Jim Storer

Community super users

By Shannon Abram, Relationship Manager at The Community Roundtable. Hard to believe that we've already reached the end of the first full week in August. Here in the Northeast we are still a few weeks away from back-to-school, but I've heard from folks in other parts of the country that their kids … [Read more...]

What I Learned about Community Management from Organizing a 1,700-Person Conference

August 5, 2015 By Jim Storer

By Alex Blanton, Senior Program Manager, Community and Outreach - Information Management & Machine Learning at Microsoft, and member of TheCR Network. On May 28-29, we held our third Machine Learning & Data Science Conference here on the Microsoft campus. This is an internal-only event … [Read more...]

Friday Roundup: The Early Bird Gets the Discount

July 31, 2015 By Jim Storer

By Shannon Abram, Relationship Manager at The Community Roundtable. Today is the Early Bird discount deadline for TheCR Connect! Register today and save $50 off the cost of the event this October - and trust me, if you work in community you don't want to miss it! (And you can trust me - I'm … [Read more...]

Patrick Hellen, Part Two on His Community Superpower

July 28, 2015 By Jim Storer

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to know the … [Read more...]

Sneak Peek: TheCR Connect Agenda

July 27, 2015 By Jim Storer

Community Conferences

By Shannon Abram, Relationship Manager at The Community Roundtable. Today I'm excited to share the first look at the agenda for TheCR Connect - our first live workshop happening this October in our hometown. Without further ado: The early bird cost for non-members who register before 7/31 … [Read more...]

Friday Roundup: Calling All Early Birds

July 24, 2015 By Jim Storer

TheCR Connect Boston

By Shannon Abram, Relationship Manager at The Community Roundtable. Hey East Coast early birds, don't forget: early bird registration for TheCR Connect ends next Friday - and half your registration fee can be applied to a membership in TheCR Network! If you've been thinking about joining now … [Read more...]

Building a Community Roadmap

July 23, 2015 By Jim Storer

Building A Community Roadmap eBook

The State of Community Management research shows that the best–in-class communities are more likely to be able to translate an approved strategy into realistic planning. As a result, 85 percent of them can measure their value, however building a roadmap can be a daunting task for any … [Read more...]

Defining Community Management Roles

July 23, 2015 By Jim Storer

Community Manager Responsibilities

The eBook, sponsored by Jive, uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role definitions in community management. This is a problem for human resources professionals and hiring managers – because standards … [Read more...]

Best Practices for Selecting a Community Platform

July 22, 2015 By Jim Storer

Advice from Maria Ognava, Sidecar on Selecting a Community Platform

Q: What's the difference between buying a new home and selecting a community platform? A: One is a major expense, fills you with angst and forces you to move all your stuff. The other changes your address. Joking aside, we tend to approach the selection of a new platform like we would a new home. … [Read more...]

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