One of the most consistent findings in our State of Community Management research is on the impact of new member programs in getting increased long-term engagement. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., … [Read more...]
5 Critical Hiring Characteristics for Community Management Roles
Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for … [Read more...]
3 Quick Community Wins for February
Check these three easy community management to-dos off your list and set yourself up for community success. We are delighted that in recent years February has become a time to practice love in all its forms. If you're into all that Cupid stuff? Awesome! But the rise of Galentine's Day, along … [Read more...]
Meet the 2022 Network Community Scholars
We are delighted to announce our second class of online community scholars in TheCR Network! Join us in welcoming our 2022 Online Community Scholarship Cohort: These ten individuals represent community builders from six countries - Germany, India, Nigeria, Switzerland, the United Kingdom, … [Read more...]
Community Conversations – Episode #78: Stephanie Weiner
Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #78 of Community Conversations features Stephanie Weiner Director, Digital Strategy & Engagement at the Association of American … [Read more...]
Foundations Of Community Success
Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at all types of companies. The COVID-19 pandemic tipped communities from a nice-to-have to a must-have. Suddenly, the value of connecting employees and … [Read more...]
Community Conversations – Episode #77: Jeremy Meiss
Episode #77 features Jeremy Meiss, Director, DevRel & Community at circleci. Jeremy shares a look at how circleci connects with their audience through developer relations programs. Using Orbit to connect their community channels, Jeremy and his team provide a single pane of glass into … [Read more...]
Three Quick Community Wins for January
Check these three easy community management to-dos off your list and set yourself up for community success in the coming year. A new year can be both an amazing blank slate, and also, a terrifying blank slate. If you're back at your desk and feeling overwhelmed by your to-do list, here are three … [Read more...]
The Community Roundtable Recognizes Excellence in Community Management with the Community Leadership Awards 2021
Cloudera, AAMC, BluePrism, ESRI, and The Conference Board among global organizations recognized as leaders of innovation in community management. The winners of the sixth annual Community Leadership Awards were announced Monday, December 13th and included community leaders from organizations like … [Read more...]
The Evolution of Customer Communities
In 2022, an online community is table stakes for brands that want to connect with their audiences. In this 45-minute webinar we explored how customer communities create opportunities for advocacy and innovation at successful brands. Including: Using social support to empower … [Read more...]
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