As part of our continuing efforts to increase the impact of our community resources, we are excited to announce the 2021 Scholarship Cohort. We believe that offering access to individuals that may not otherwise have the financial means to do is beneficial not just for those who receive the … [Read more...]
Lance Yoder and John L. Moore on Workforce Collaboration
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Sending You Warm Wishes
As 2020 draws to a close (finally) we decided to use our annual holiday card to honor the successes and setbacks this year dealt us all. Our Connect 2020 keynote, Priya Parker spoke to us about the power of finding meaningful ways to acknowledge and release our disappointments from this strange, … [Read more...]
What will community management look like in 2021? 8 community leaders share their ideas.
2020 was an unpredictable year, so while we're loathe to make "predictions" for 2021, we did want to hear what some community thought leaders were thinking about in terms of where the industry is going. Below eight community leaders share their perspective on what 2021 holds for the online … [Read more...]
3 Ways to Increase Member Engagement From SAS, Cloudera, and National Instruments
Need to increase engagement in your online community? Three companies share ways they increase engagement with their online audience. If you are struggling with engagement in your online community then you aren't alone. Improving and maintaining online engagement is the number one challenge for … [Read more...]
Esha Singh on Empowering Members
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
3 Customer Engagement Tips from Powerschool, Tealium Education, and Acer
Check out how customer support organizations across industries use online community programs to engage with their audience and improve the customer experience. You know community is important, but what is the actual impact of a mature, well-resourced community program? Community programs … [Read more...]
Now Enrolling: Developing a Community Roadmap Workshop
The best way to improve the performance of your community is to ask for the investments you need that ensure it. But asking without context, data, or analysis is just a wish - one that is easily dismissed. A community roadmap is an effective way to educate, set expectations for, and secure budget … [Read more...]
The Community Roundtable Recognizes Excellence in Community Leadership with TheCR Awards 2020
Ultimate Kronos Group, World Bank Group, and Avnet among global organizations recognized as leaders of innovation in community management. The winners of the fifth annual TheCR Awards were announced Thursday, October 29, 2020 and included community leaders from organizations like BAE Systems, … [Read more...]
Connect 2020 – Changing the Way the World Works
Our 6th annual community conference, TheCR Connect kicks off today. It is not the event I thought it would be, or wanted it to be. At The Community Roundtable we each try to find the work that energizes us, and for me it's always been Connect. I love the planning, fitting all the puzzle pieces … [Read more...]
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