Director of Marketing At-a-Glance: Member Since | 2013Superpower | Extreme punctuality#teamcat or #teamdog | #teamdog Shannon loves bringing people together to learn and connect in meaningful ways. She wears a lot of hats at TheCR and that's just the way she likes it. You can ask … [Read more...]
Where Does Community Reside in Organizations?
One way to appreciate the impact of communities in organizations is to look at how the community and its leadership are connected into the overall structures of the sponsoring organization. So, where does community reside in organizations? We took a look in our SOCM 2017 research. There’s no … [Read more...]
How can I use gamification to increase community engagement?
Gamification is the skill of understanding what game-based motivators may drive community members and how to use those motivators to help members get value out of the community that they may not initially recognize. Often times gamification efforts appear in the form of points, badges, or 'games' … [Read more...]
Understanding Patterns in Community Maturity
The Community Maturity Model helps community professionals assess the maturity of a community in the eight competencies and helps illustrate indicators of progress. Understanding these known patterns in community maturity will not only help you advance your program based on proven research but also … [Read more...]
Community FAQs: Community Maturity Levels
We developed the Community Maturity Model (CMM) to help community leaders and their organizations understand,plan for, and assess the performance of their community and social business initiatives. The CMM organizes the issues, associated competencies, and information relevant to community … [Read more...]
Matthew Radford on Executive Engagement
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the … [Read more...]
Three Reasons You Can’t Miss Our Strategic Community Workshop
I know you are busy. 2018 is shaping up to be another crazy year, and the idea of committing to a course (even an online one) is daunting. With so much on your to-do list, it's easy to push your professional development off until later. I'm here to tell you: that is a mistake. I've got three … [Read more...]
Susan Cato, ASPB
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]
What is the State of Community Management?
The State of Community Management is our annual research platform that tracksthe performance of communities and community management across the eight competencies of the Community Maturity Model. The SOCM first launched in 2010 and we have published an updated report based on new research. Each … [Read more...]
Join TheCR Team: Community Research Analyst Wanted
Do you love digging into data to discover the story it tells? Are you comfortable questioning assumptions? Do you enjoy debating what something means? Are you fascinated by human behavior and how it impacts decisions and organizations? Does working in an emerging industry excite you? If so, … [Read more...]
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