As we continue the conversation on the value of community management I think it's helpful to take a step back and think about social business as whole. This weeks infographic, originally published on MindJet is a great look at how companies think about social as a business tool. Not surprisingly, … [Read more...]
Building Value: Articulating the Power of Community Management
Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]
Building your Community Approach
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]
Friday Roundup – So This is the New Year
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. My title shamelessly references the second best New Year's song of all time (Auld Land Syne wins top spot for timelessness alone) - The New Year by Death Cab for Cutie. The changing of the year can always be a little … [Read more...]
Ringing in the New Year
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Do you have any New Years Eve/Day traditions? My family always buys a lot of (legal in NH!) fireworks and sets them off at midnight. There is no deep or meaningful message behind this - my brother just happens to be awesome … [Read more...]
Friday Roundup – Relax and Recharge
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. It's been a quiet week here at The Community Roundtable. Our team unplugged for the Christmas holiday and spent the week recharging our batteries and enjoying family and friends. 2013 certainly flew by - we are looking … [Read more...]
WestJet’s Christmas Miracle & The Power of Authenticity
By Shannon DiGregorio, Relationship Manager at The Community Roundtable Our watercooler was abuzz with conversations about the WestJet "Christmas Miracle" video. In addition to all admitting it got pretty dusty at our desks we marveled in the time and effort it took to pull of such a … [Read more...]
Friday Roundup – A Team That Snow Angels Together…
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This was an exciting week for TheCR team. On Wednesday we had the whole team together for a day of reflection and planning - as well as a little fun! There are so many perks to being part of a company where working at … [Read more...]
Infographic: TheCR Network Year in Review
Inspired by a recent Roundtable call on data visualization with Stephanie Evergreen we decided to share TheCR Network highlights from 2013 with an infographic. Thank you so much for a great year! … [Read more...]
Being Supportive, Even When That Means Goodbye
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. I've been thinking a lot about the #thankitforward movement as I watched the rest of my team write up their lists and I'm going to be honest: I had a hard time. I'm fairly new (or, recently back?) to the community world and … [Read more...]