By Ted McEnroe, The Community Roundtable Ever have a conversation with someone who was focused solely on their needs and wants? Of course you have. It doesn't make for great engagement. So why do we expect to engage members when we focus solely on our organizational needs? In a nutshell, … [Read more...]
Best Practices from TheCR Network: Hosting an Ask Me Anything (AMA)
By Shannon Abram, Relationship Manager at The Community Roundtable. Recently we've caught the AMA (Ask Me Anything) bug. Maybe you've seen our AMA webinars with community managers? Our members are realizing the value of the AMA format for real-time community engagement, and have been sharing best … [Read more...]
5 reasons to recognize the superheroes in your online community
By Ted McEnroe, The Community Roundtable This month, our new and brilliant Community Management Fellow, Georgina Cannie, kicked off a wonderful and equally new feature of TheCR Network. Starting this month, we are recognizing members of the network as TheCR Network Superheroes, complete with … [Read more...]
If you run a community, don’t think like a website on metrics
By Ted McEnroe, The Community Roundtable As we continue to slice and dice the data from more than 200 communities for the State of Community Management 2015, we know that one of the most viewed pieces of the report will be the engagement profiles - the percentage of members who are lurking, … [Read more...]
Does your online community feel like Twitter pre-2009? (It should.)
By Ted McEnroe, The Community Roundtable Earlier this month, we got an automated tweet reminding us that The Community Roundtable joined Twitter six years ago. It was a good reminder of how much has changed in social media in that time. Six years ago, Twitter was a much more intimate place. In … [Read more...]
Five Things the Boston Marathon Can Teach You about Community Programs
By Ted McEnroe, The Community Roundtable Monday is the 119th running of a remarkable tradition - the Boston Marathon. For decades, the Marathon has been a Greater Boston institution, a must do for people to either run, attend or watch on TV. People from across the region whose closest thing to … [Read more...]
The Business Model of Engagement
By Rachel Happe, Principal/Co-Founder, The Community Roundtable Engagement is a hot topic. For those of you who have heard me speak, you know I don't think all engagement is created equally and I think there is far too little focus put on the purpose behind the engagement. You can have high … [Read more...]
What community metrics are most important to track?
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for many community managers is dealing with community metrics. A member recently approached us with the following question: "I’m getting started with tracking metrics for my community and looking for … [Read more...]
3 Best Practices for Creating Community Rules of Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. Whether you're starting from scratch with a brand new community, or working with a mature community that doesn't have well defined programs and processes defining and managing community rules of engagement can be a struggle. We … [Read more...]
Now Open: 2015 State of Community Management Survey
Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]
- « Previous Page
- 1
- …
- 10
- 11
- 12
- 13
- 14
- …
- 28
- Next Page »
