By Shannon Abram, Relationship Manager at The Community Roundtable. Whether you're starting from scratch with a brand new community, or working with a mature community that doesn't have well defined programs and processes defining and managing community rules of engagement can be a struggle. We … [Read more...]
Now Open: 2015 State of Community Management Survey
Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]
Community Manager Appreciation Day 2015: Three things to do today
By Ted McEnroe, The Community Roundtable Community Manager Appreciation Day is here for 2015. As this CMAD kicks into gear, we certainly have a lot of people to appreciate – with members from more than 100 organizations, we could spend a lot of time appreciating. And we will. But appreciation is … [Read more...]
Recurrent hits: 8 community management basics from the Community Roundtable blog
By Ted McEnroe, The Community Roundtable Back when I worked in radio - which is now long enough ago that new songs I played are now featured on oldies stations - I was introduced to the concept of recurrents. Recurrent songs sort of fall between "new" and "old". They are the hits just past - and … [Read more...]
The Community Roundtable and TheCR Network go #CMAD coast to coast
By Ted McEnroe, The Community Roundtable It's the time when even late-starters are focusing on Christmas, but at The Community Roundtable, we are already thinking about the 26th - of January. That's the date for Community Manager Appreciation Day (which we like to think of as Community Manager … [Read more...]
Community Managers Matter
By Shannon Abram, Relationship Manager at The Community Roundtable. If 2014 had a theme at TheCR it might have been "Community Managers are important." I know - it seems obvious, and if you are reading here then chances are you too think that community managers are important, but time and time … [Read more...]
Help! I don’t have budget to add new staff to my community team.
By Shannon Abram, Relationship Manager at The Community Roundtable. Budgeting challenges are a big concern for a lot of community managers. One of the most common questions we get from community members is some variation on: "Help! I don’t have budget to add new staff to my community team. Where … [Read more...]
5 Community Management Lessons from Mayor Menino
By Ted McEnroe, The Community Roundtable Few things in life are certain. But one of them is that Boston Mayor Thomas M. Menino, who died Thursday at the age of 71, would never have been an online community manager. The mayor, who served the city he loved for 20 years, was noted for, among other … [Read more...]
Exploring Engagement: The Dance Floor Theory
By Shannon Abram, Relationship Manager at The Community Roundtable. Note: This post is based on a TheCR Network expert-led Roundtable Call titled "Exploring Engagement: The Dance Floor Theory." The full Roundtable report for this call, and over 200 other community-focused Roundtable reports, is … [Read more...]
Do I need a community playbook?
By Shannon Abram, Relationship Manager at The Community Roundtable. If you're just getting started in community management you might find your self asking "why isn't there a how-to manual I can consult?" Of course there are tons of great resources on the internet (from places like CMX Hub, … [Read more...]
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