The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

SXSWi Advice in Small, Snackable Bites

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There will be ~286,450 blog posts coming out in the next 36 hours on how to do SXSWi right. While we probably don't need 286,451, I promise to make this one chock full of fiber and easy to consume. After three years at SXSWi, I have a few tips and will keep them short to make them easy to … [Read more...]

Six Risks of Not Having Community Management

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Community management is one of those things that, when working well, often goes unnoticed and unappreciated. It's a bit like that hostess that always has fantastic parties but no one really understands the hard work that went into the party itself. However, when community management is bad or … [Read more...]

Getting Executives to Say Yes to Social

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There are many executives who are curious and interested in this whole social business phenomenon.  They want workers to try it, test it and see what it can do for the business bottom line...but what about participating? That is often where the process slows down or comes to a screeching halt … [Read more...]

How Community Management is Like Personal Finance

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Would you invest your money without the support of someone who understands the current marketplace, knows where trends seem to be heading and what strategy will be best to maximize that investment?  Many of us wouldn't.  And yet companies are often throwing open the door to community initiatives … [Read more...]

Review: Online Community Management for Dummies

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  I was lucky enough to read and review Deborah’s Ng’s book Online Community Management for Dummies. This book is a great go-to resource for both aspiring and practicing community managers and it’s earned a spot on my office bookshelf. Deborah nails it and I recommend this book for a few … [Read more...]

Inside TheCR Network: Outsourcing Community Management

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Today we welcome Rick Allen who will be a frequent contributor to The Community Roundtable blog.  With a background in writing, publishing, and technology innovation—and a passion for the web—Rick strives to improve online user experiences through content strategy. He writes and speaks often on web … [Read more...]

Community Management: More Than One Role, a Discipline

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The Community Roundtable aims to advance the business of community.  I'm going to say that again...we advance the business of community.  I wanted to repeat it because I think it's an important distinction as the way we look at community management.  As Jim Storer has said, everyone is a community … [Read more...]

Community Manager Burnout

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When I saw the topic for yesterday's Twitter #cmgrchat, I thought it was a good one to discuss, particularly now.  The holidays just ended where everyone feels stretched in too many directions.  It's January so the business expectations for a New Year are fresh in everyone's mind and people are … [Read more...]