Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Taking Time to Recharge and Reset
When I was growing up, my father had a paid sabbatical every seven years. This is common in academic and religious professions but less so in other careers. In those careers, it is provided as a time to study, travel, and reflect so that you can return refreshed. In the community industry, our … [Read more...]
How do you direct your own career path when one is not defined?
One of the interesting career-based findings from the SOCM 2019, was that only 25% of community roles are approved by HR. This is a crucial number because it means that three-quarters of CM's do not have clearly defined roles or paths to promotion to go along with them. When we look at … [Read more...]
Going Back To Its Roots: Journalism and Community
When you think of the word “journalism”, what comes to mind? A quick skim through Google News sees words like “crisis”, “lie”, and the headline statement, “Journalism needs help”. We don’t necessarily think of “community” when we think of journalism, but maybe we should. A piece by Venture Beat … [Read more...]
The Community Roundtable Recognizes Excellence in Community Management with TheCR Awards 2019
Humana, Inc., Heifer International, and Analog Devices, Inc. among global organizations celebrated as leaders in community management. The winners of the fourth annual TheCR Awards were announced Tuesday, September 24, 2019 including innovative community leaders from Pearson, BMC Software, World … [Read more...]
Podcast: Lisa Allison, Analog Devices, Inc.
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
September in TheCR Network: Community Technology
Like so many communities, for TheCR Network September is a period of regrouping and getting back into our routines after the summer. Over the summer we pause a lot of our programming and we typically see our engagement drop a bit as well. September means getting back to regular roundtable calls to … [Read more...]
Continuous Emotional Learning In A Digital World
Community management is the future of organizational leadership because the field centers emotional intelligence alongside measurable outcomes. With a little time, an approved strategic plan, and a keen awareness of how to navigate emotion in the workplace, communities are growing and producing … [Read more...]
Profiles of Emerging Community Leaders
Community roles have long been misunderstood as positions “merely” requiring social skills and the ability to interact. In fact, they neither represent just one role nor are they simple. Great community leadership is mostly hidden work focused on enabling others to interact constructively in service … [Read more...]
Online Communities Generate Huge ROI
Communities are complex and ever- changing. In the real world, they are challenging to see in aggregate and, therefore, almost impossible to measure. Online, however, we can see how communities form, change, fragment, divide, and dissipate. That allows us to communicate community dynamics, … [Read more...]
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