This article was written by Jeff Ross, Online Community Manager at Humana Inc. It was originally published here. You can find more from Jeff and connect with him here. In my nearly 9 years of managing an internal online community for a Fortune 60 company, I have had the pleasure of attending … [Read more...]
Announcing Our 2019 Member Advisory Board
At The Community Roundtable, we try to practice what we preach and lead by example. Our business model relies heavily on building relationships, which in financial terms means we are constantly focused on generating more value for our stakeholders – friends, guest experts, members, clients, team … [Read more...]
Using a Community Strategy to Transition to the Future of Work
Digital Transformation is a Given All executives know that the world of business and work is changing rapidly as digital channels and technologies become more integrated into everything we do. From the small bakery that posts evocative pictures on Instagram to the multi-national organization that … [Read more...]
Research: 2019 State of Community Management Themes
Over the 10 years running The Community Roundtable, the community space has never been dull. Community programs still continue to struggle for visibility, attention, and resources despite years of effort. A few years ago, the community conversation was somewhat limited in scope. Today everyone is … [Read more...]
The Quest for Community
This is a guest post from Rachael Silvano, Community Manager at TraceLink and member of TheCR Network. This content was originally posted on Linkedin. It’s Saturday night and I’m watching five friends eagerly arrange their dice and characters. A blank grid is set in front of us, with endless … [Read more...]
Do You Have the Mindset to Lead the Future of Work?
With the streams and volume of information coming at us today, how do you prioritize your attention and time? This is a critical leadership question as we move further into the world of exponential growth and AI. I don’t think most people are ready for it - and not because they don’t want to … [Read more...]
Podcast: Conversations with Community Managers – Peter Broadley
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
Be Heard! The 2019 State of Community Management Research is now open.
There are A LOT of changes going on in the community industry right now. From some amazing data in last year's research to some exciting trends to strategic interest from new verticals like government, education, and NGOs. Industry research like the State of Community Management matters more than … [Read more...]
Happy CMAD 2019!
Today is the 9th annual celebration of Community Manager Appreciation Day! Hooray! I think it goes without saying that we appreciate community professionals every day of the year (it's sort of what we do!) but wanted to take a moment today to send a few special shoutouts to recognize the hard … [Read more...]
TheCR Connect 2018: Key Themes and Reflections
This week in Boston was the annual in-person gathering of TheCR Network members. It's part workshop, part conference, part family reunion, part stress relief. It also provides an interesting temperature gauge on how community program owners are feeling about their work and the future. Here … [Read more...]
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