The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Director of Community Job Description

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Directors of Community lead community programs and typically lead teams that include community specialists, managers, and strategists. They often have operational backgrounds and are paired with community experts with their focus on securing internal support, integrating across the organization, … [Read more...]

Lisa Allison on Migrating Community Platforms

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professional. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

September in TheCR Network: Community Technology

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Like so many communities, for TheCR Network September is a period of regrouping and getting back into our routines after the summer. Over the summer we pause a lot of our programming and we typically see our engagement drop a bit as well. September means getting back to regular roundtable calls to … [Read more...]

Continuous Emotional Learning In A Digital World

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Community management is the future of organizational leadership because the field centers emotional intelligence alongside measurable outcomes. With a little time, an approved strategic plan, and a keen awareness of how to navigate emotion in the workplace, communities are growing and producing … [Read more...]

Profiles of Emerging Community Leaders

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Community roles have long been misunderstood as positions “merely” requiring social skills and the ability to interact. In fact, they neither represent just one role nor are they simple. Great community leadership is mostly hidden work focused on enabling others to interact constructively in service … [Read more...]

Community Manager Job Description

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​ OVERVIEW OF A COMMUNITY MANAGER ​Community managers often oversee more processes than people and are the generalists of the community field. Although some community managers manage moderators or specialists, many work with other teams as the voice of the community. A community manager can be an … [Read more...]

Community Specialist Job Description

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​Community Specialists are the experts and emerging experts on a community team. Unlike community manager roles, where generalists are prized, Community Specialists often have a focus in one of three disciplines: engagement, content, or technical initiatives. Community Specialist … [Read more...]

Online Communities Generate Huge ROI

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Communities are complex and ever- changing. In the real world, they are challenging to see in aggregate and, therefore, almost impossible to measure. Online, however, we can see how communities form, change, fragment, divide, and dissipate. That allows us to communicate community dynamics, … [Read more...]

Positive Community Impact Powers a Circle of Success

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The famous Alexandre Dumas quote “Nothing succeeds like success” illustrates a critical aspect of successful communities. In particular, because individuals do not always know what to expect from communities, success shows people what is possible and, in turn, tends to change their expectations and … [Read more...]