The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Communities Enable Thriving and Adaptive Ecosystems

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Communities are often mistaken as approaches for a single use case – and they can be successful that way. For decades, online communities used in a business context were often focused on customer support case deflection and 74% of external community programs still identify this as a functional … [Read more...]

Online Communities Empower Individuals

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Behaviors are the repeating patterns, or fractals, that makeup culture. Ultimately, culture determines what is possible economically. by looking at language and the engagement behavior it prompts, culture can be seen and measured. does no one respond after an executive speaks? That may suggest a … [Read more...]

Online Communities Propel Engagement

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Communities are central to the human experience. Communities are all around each of us and whether we recognize them explicitly, they have immense influence on our reality, our happiness, and our success. The communities we engage in define norms with which we unconsciously comply, hardwired as we … [Read more...]

Ten Years of Community Leadership at TheCR

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I never intended to be an entrepreneur. Today, we are celebrating our 10th anniversary at The Community Roundtable. It seems improbable.  Why DID I agree to start this crazy adventure with Jim Storer? At the time, in 2009, social software was exploding. There was a lot of experimentation going … [Read more...]

Open for Submissions: TheCR Awards 2019

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For the fourth year, TheCR Awards are recognizing the excellence in community management that members of TheCR Network share on a daily basis. We see our members sharing incredible community work on Roundtable calls, in discussion threads, and in case studies. We hear stories about how their work … [Read more...]

Using ROI to Gain Executive Support

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Element14 is an online community of over half a million engineers, makers, educators, and students where members can connect, learn, create, and inspire. The element14 team sought to provide tangible ROI to help executives understand the financial value the community provides to drive revenue. In … [Read more...]

Announcing Our 2019 Member Advisory Board

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At The Community Roundtable, we try to practice what we preach and lead by example. Our business model relies heavily on building relationships, which in financial terms means we are constantly focused on generating more value for our stakeholders – friends, guest experts, members, clients, team … [Read more...]