The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Research: 2019 State of Community Management Themes

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Over the 10 years running The Community Roundtable, the community space has never been dull. Community programs still continue to struggle for visibility, attention, and resources despite years of effort. A few years ago, the community conversation was somewhat limited in scope. Today everyone is … [Read more...]

The Quest for Community

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This is a guest post from Rachael Silvano, Community Manager at TraceLink and member of TheCR Network. This content was originally posted on Linkedin. It’s Saturday night and I’m watching five friends eagerly arrange their dice and characters. A blank grid is set in front of us, with endless … [Read more...]

Do You Have the Mindset to Lead the Future of Work?

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With the streams and volume of information coming at us today, how do you prioritize your attention and time? This is a critical leadership question as we move further into the world of exponential growth and AI. I don’t think most people are ready for it - and not because they don’t want to … [Read more...]

Peter Broadley on Effective Community Programs

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Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]

Happy CMAD 2019!

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Today is the 9th annual celebration of Community Manager Appreciation Day! Hooray! I think it goes without saying that we appreciate community professionals every day of the year (it's sort of what we do!) but wanted to take a moment today to send a few special shoutouts to recognize the hard … [Read more...]

TheCR Network – 2018 Year in Review Infographic

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As 2018 winds down, I love to look back at the last twelve months in TheCR Network. The great joy of my work is spending my days supporting, collaborating and learning with our amazing members. I was incredibly gratified by a recent survey of members, where many said the first word that came to mind … [Read more...]

TheCR Connect 2018: Key Themes and Reflections

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  This week in Boston was the annual in-person gathering of TheCR Network members. It's part workshop, part conference, part family reunion, part stress relief. It also provides an interesting temperature gauge on how community program owners are feeling about their work and the future. Here … [Read more...]

What are the skills of a community manager?

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The online community management space has come a long way, but the Community Manager role still has the widest variation in responsibilities, compensation and reporting level. Community Managers in the Organization Community managers in our research work predominantly for corporations … [Read more...]