By Rachel Happe, Principal and Co-Founder, The Community Roundtable. It's a great time to be a community manager. Companies big and small are starting to recognize that is a critical skill to help transform their organizations for a digitally connected world. Our mission at The Community … [Read more...]
Help! I don’t have budget to add new staff to my community team.
By Shannon Abram, Relationship Manager at The Community Roundtable. Budgeting challenges are a big concern for a lot of community managers. One of the most common questions we get from community members is some variation on: "Help! I don’t have budget to add new staff to my community team. Where … [Read more...]
CM Spotlight AMA Archive: Patrick Hellen, CloudLock, Inc.
By Shannon Abram, Relationship Manager for The Community Roundtable. When we invited Patrick Hellen, the community manager for CloudLock, Inc to be our October Community Manager Spotlight we knew we were in for a treat. When HE requested the webinar format be an AMA we knew it was ON. In this 30 … [Read more...]
Say Hello to New #ESNchat Mini Decks
By Shannon Abram, Relationship Manager at The Community Roundtable. Last month when we were given stewardship of the very popular #ESNchat Twitter chat we were buzzing with ideas. So many topic ideas, content wish lists and engagement activities came to mind that we were instantly overwhelmed. … [Read more...]
Introducing the Community Manager Salary Survey 2014 Infographic
By Shannon Abram, Relationship Manager at The Community Roundtable. If you've been reading our blog for the last year you know we love a good infographic, which makestoday's post extra exciting. We are thrilled to share the first data from our newest research platform, the Community Manager … [Read more...]
Help – I’m a lone wolf community manager!
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most common frustrations we hear about from community managers is that they feel isolated from the rest of their company. Often, community managers sit on a communications or marketing team, sometimes they even reside … [Read more...]
Guest Post: The Anatomy of an Enterprise Community Manager
Note: This is a guest post by community professional and TheCR Network member Luke Sinclair. Last week I hosted a Sitrion TALKS session with a panel of awesome community managers. The basis was one of my favorite infographics, Inside the Mind of a Community Manager. We had a great conversation … [Read more...]
3 Tips for Building Your Community and Social Media Team
This is a guest post from Sarah Price, Community and Social Media Programs Lead for Google Glass and member of TheCR Network. Managing a community team or hoping to someday? Your community managers, forum reps and social support agents will be the face and voice of your brand. Here are a few … [Read more...]
3 Qualities to Look For When Hiring Junior Community Managers
This is a guest post by Marie Connelly, Community Manager at GHDonline and member of TheCR Network. Over the course of the last year or so, I’ve been thinking a lot about hiring junior community managers for our team, particularly in entry-level roles. At the Global Health Delivery Project at … [Read more...]
How can I be a more productive community manager?
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This month we've been discussing community management hiring topics, including what traits a hiring manager might look for in a potential community manager and things an aspiring community manager can do before they … [Read more...]
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