The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Constructively, Positively Social

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The online environment is filled with all sorts of people with all sorts of motives and influences. And, unfortunately what's true in real life is even more pronounced online: it's easier to tear things down than to build them up. Frank Eliason, SVP of Social Media for Citibank, is calling for a … [Read more...]

Public Relations Tips for Community Managers

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Community Managers wear many hats and are often asked to step into unfamiliar roles.  Such is the case for, Judi Huck, community consultant and trainer, and member of TheCR Network.  Instead of being daunted by the task at hand, she has taken the time to learn more about her new role in Public … [Read more...]

Summer Reading List

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In the summer many of us find ourselves away from the office with some downtime or perhaps in the office but without access to vacationing colleagues who we need to collaborate with to finish work.  For those of you who find yourself with some time that you'd like to use to catch up on … [Read more...]

Sir Robin: Hero of Community Managers Everywhere

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Our logo confuses a lot of people - what do knights and horses have to do with community management?  When we originally conceived of The Community Roundtable and the community managers we wanted to serve, the resemblance to Sir Robin in Monty Python and the Holy Grail was striking: To us the … [Read more...]

Lessons From My Grandfather for Social Business

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  While community can feel like the "new shiny" catch phrase I like to remember that everything we know about community has already been learned. Our biggest challenge is translating what we already know on building, growing and sustaining thriving and healthy communities to reach our … [Read more...]

Giving Your Community A Vacation – And a Break

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It's summer. The weather is warm and the beach and lakes are calling. It is not the time to force engagement just because organizations like to see everything go up and to the right. And yet, there is a persistent anxiety among community managers that they must always be on and always connected - if … [Read more...]

Danger: Community/Social Strategist Shortage Ahead

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I've been thinking about this post for a long time. It started some time last fall when I was talking with a member of TheCR Network about how they should approach building out their social media/community team. In the course of the conversation, my recommendation boiled down to this... "hire the … [Read more...]