Our logo confuses a lot of people - what do knights and horses have to do with community management? When we originally conceived of The Community Roundtable and the community managers we wanted to serve, the resemblance to Sir Robin in Monty Python and the Holy Grail was striking: To us the … [Read more...]
Lessons From My Grandfather for Social Business
While community can feel like the "new shiny" catch phrase I like to remember that everything we know about community has already been learned. Our biggest challenge is translating what we already know on building, growing and sustaining thriving and healthy communities to reach our … [Read more...]
Giving Your Community A Vacation – And a Break
It's summer. The weather is warm and the beach and lakes are calling. It is not the time to force engagement just because organizations like to see everything go up and to the right. And yet, there is a persistent anxiety among community managers that they must always be on and always connected - if … [Read more...]
What Community Managers Can and Should Learn From Each Other
Written by Rachel Happe, Co-Founder and Principal of The Community Roundtable I have long joked that when I go to social media events I am the 'enterprise' person and when I go to enterprise & collaboration events I am the 'social media' person. The reality is that I am very fortunate to be … [Read more...]
Danger: Community/Social Strategist Shortage Ahead
I've been thinking about this post for a long time. It started some time last fall when I was talking with a member of TheCR Network about how they should approach building out their social media/community team. In the course of the conversation, my recommendation boiled down to this... "hire the … [Read more...]
Fulfilling Our Mission: Announcing Training Scholarship Recipients
There are a number of reasons we started The Community Roundtable, but chief among them is that we care about helping people. That sentiment is directed toward our customers, but it is also directed to others – potential employees, vendors, partners and people we don’t even know. We have … [Read more...]
Coming May 15th! Community Manager Online Training Course
The next module in our online WOMM-COM community manager certificate program starts next week. We're really excited to bring together such an amazing group of practitioners to teach this course. Check out the instructors and we're sure you'll agree. The community manager course is designed to … [Read more...]
Brainyard’s Community Manager Webinar: Your Questions Answered
Wow! What a great webinar we were part of yesterday. I presented alongside Sandy Carter of IBM and we had a great conversation about community management and community managers. Thank you to the many great people from a wide variety of companies on the call, some of whom are just starting out on … [Read more...]
Online Community Success Takes Planning and Patience
There has been recent discussion in the blogosphere about how some companies are abandoning their blogs. And much of it sounds very familiar and is something we have heard in the online community sphere as well. And it's not surprising. Many companies aren't quite sure what they are getting into … [Read more...]
The Community Strategist Squeeze
It would be too hyperbolic to say there is a crisis in community and social business staffing, but there are definitely some big problems, particularly at the senior and strategic levels. Most people in the space know that experienced community managers are hard to come by generally and if you want … [Read more...]
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