The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Danger: Community/Social Strategist Shortage Ahead

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I've been thinking about this post for a long time. It started some time last fall when I was talking with a member of TheCR Network about how they should approach building out their social media/community team. In the course of the conversation, my recommendation boiled down to this... "hire the … [Read more...]

Online Community Success Takes Planning and Patience

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There has been recent discussion in the blogosphere about how some companies are abandoning their blogs. And much of it sounds very familiar and is something we have heard in the online community sphere as well. And it's not surprising.  Many companies aren't quite sure what they are getting into … [Read more...]

The Community Strategist Squeeze

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It would be too hyperbolic to say there is a crisis in community and social business staffing, but there are definitely some big problems, particularly at the senior and strategic levels. Most people in the space know that experienced community managers are hard to come by generally and if you want … [Read more...]

SXSWi Takeaways for Community Management

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This year SXSW Interactive was bigger than its music festival. Which is interesting as it started as a small community event and has become big business.  As always there was plenty to learn at this event for community management and social business pros and thanks to Fleishman-Hillard's … [Read more...]

Community Manager Training Scholarship – Apply Today

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We are humbled by the great reaction to the first module (Community Specialist) of the training program we launched in partnership with WOMMA and ComBlu.  We saw participation from both companies that are actively looking to train their teams on the intricacies of  community management and … [Read more...]

Is Community Management Strategic?

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If you have been doing community management for a few years chances are you think that it is or should be strategic. If you are a CEO chances are you haven't even heard of community management let alone prioritized it as strategically imperative. And there is the rub. The role of community manager … [Read more...]