The Community Maturity Model™’s Leadership competency includes executive sponsorship, participation in a community program, emergent community leadership, and ties into broader organizational ecosystems. Leadership programs (a.k.a., advocacy, MVP, and superuser programs) are key to … [Read more...]
Community Conversations – Episode #80: Marjorie Anderson
Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals. Episode #80 of Community Conversations features Marjorie Anderson, Product Manager, Digital Communities at Project Management Institute, … [Read more...]
Community Leadership is the Future of all Leadership
Communities provide a governance structure that helps organizations adopt a more distributed model of leadership and accountability. This empowers individuals to collaborate, create, and engage their peers in adaptive ways while staying aligned with a broader mission. As community structures … [Read more...]
Executive Perspectives on How the Way the World Works is Changing
Every year members of TheCR Network, who are among the world's most innovative practitioners in helping organizations transform their culture and communication practices, convene for TheCR Connect. This year, that looks a little different - and we've staggered sessions throughout the month of … [Read more...]
The Crisis of Organizational Communications
Do you work in or with an organization? Are you overwhelmed? Do I even need to ask? Organizational communications in 2020 is in crisis. Communications channels and content have exploded. Information outside organizations changes with every 60-minute news cycle, while organizational processes … [Read more...]
Introducing our Connect 2020 Track Chairs
For the last five years, we've run increasingly dynamic and engaging Connect conferences. Over the course of the years, there was one piece of feedback that we heard over and over - but had a hard time implementing: "We want tracks!" Believe me, we got it. It's a bummer to settle into a session … [Read more...]
The Business of Community
Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet (online employee community), or stay connected to your members and audience in virtually, community can solve for nearly every … [Read more...]
Managing Remote Teams: Ideas and Advice for Thriving Online
The dramatic spread of COVID-19 changed what life looks like for millions of people - forcing people to evaluate how thriving online can impact their work, school, and personal connections. Colleges and Universities embraced virtual learning. Employers are closing offices and encouraging people … [Read more...]
Crisis Engagement Guidelines
As a rule, community professionals work to minimize their engagement in a community, preferring to focus on orchestrating and designing the environment, so others engage. In a crisis, however, stepping in and providing a steady, moderating voice is required as anxiety takes hold. Crisis engagement … [Read more...]
Unlocking the Next Stage in Your Community’s Development
We know that empowered members engage, but just as a garden may appear inactive then suddenly shoot up with green, there is a slow progression towards empowerment that takes time, patience, and consistent watering. After doing the tactical, strategical, and operational labor to create an … [Read more...]
