This is the fourth year we have published our State of Community Management Report and we are continually humbled by the response, from contributions, shares and the creation of derivative work. This year we made some significant changes to the way we do the research and what it covers because the … [Read more...]
Get Your Community Management Tool Belt On
Today’s guest blog post is by TheCR Network member James LaCorte, Online Strategist for Blue Cross Blue Shield North Carolina. We are thrilled to have him help shape our research to better serve his organization and the marketplace. And if you are in the Raleigh-Durham area be sure to check out … [Read more...]
What Is a Social Executive?
We've been interviewing senior executives at organizations like SAP, JP Morgan Chase, Del Monte, Alcoa, Axa, Deutsche Bank, the U.S. State Department, the Transportation Security Administration, Aetna, UBM, Ford and more to try and understand how they view and use social technologies and approaches. … [Read more...]
Sneak peek at results of the 2013 State of Community Management survey
This year, we moved the State of Community Management to a quantitative research platform to help answer questions about trends and performance in online communities and community management. The data that is coming in is fascinating – both because some things are becoming standard practices and … [Read more...]
Call for Research Participants: 2013 State of Community Management
Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community strategy? When should I expect to see those benefits at a meaningful scale? What difference does community management make? What are the … [Read more...]
Call for Research Participants: 2013 State of Community Management
Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community strategy? When should I expect to see those benefits at a meaningful scale? What difference does community management make? What are the standard … [Read more...]
Research Innovation and The 2013 State of Community Management Advisory Board
We've been investing a lot of our time and resources at The Community Roundtable in expanding our research, in two critical areas: The Social Executive: Research that looks at how executives use social approaches to drive business results The State of Community Management (SOCM): Research that … [Read more...]
Communities Are A Business Priority for 2013: IDC Report and Reality
This year is off to a fast start. Last month we saw Community Manager Appreciation Day explode across social channels, in person events, blog posts and on video. Now this month we are reading about and seeing how organizations are making business communities a priority in the next 12 months. … [Read more...]
2013 State of Community Management: Proving the Value of Community
How many times have you wished you could respond, with data, to the following questions: What is the value of implementing a community strategy? What is the value of a community manager? How long does it take to achieve a critical mass of activity such that the community is … [Read more...]
Informed Storytelling: The View From This Research Fellow
Welcome Maggie Tunning, the newest member of TheCR team and of course she has been peer pressured into blogging. Please make her feel welcome. She has great experience and enthusiasm that is already shining through in our The Social Executive Research. Here’s why: One of the things that interests … [Read more...]
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