Research Archives - The Community Roundtable

The Community Roundtable’s 2019 Research Agenda

A Rapidly Changing Community Market 2019 is going to be an interesting year for the community leadership and management space. It's becoming clear to executive stakeholders that community approaches are critical for ALL leaders and managers to employ. They are also seeing that it is an effective … [Read more...]

The Community Roundtable’s 2018 Research Agenda

Research has always set The Community Roundtable apart. We've always believed that to get the attention and support of stakeholders for the strategic role of community management, we needed to invest in research. Our research is also a key shared value with our members, clients, and our broader … [Read more...]

2017 Wrap-up: Communities in Transition

2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been … [Read more...]

Community Hiring Is Not Keeping Up

Community management skills are increasingly required for all management roles. That has not resulted in a corresponding increase in community hiring. Communities Are Now Strategic Executives finally see communities as intriguing options for solving their organization’s hairiest issues - from … [Read more...]

Why don’t executives take part in community?

Executive engagement has long been considered a critical element of community growth. But getting executives to be truly involved in communities has been a tremendous challenge for community managers. So what’s keeping executives from jumping in, even when they think community is a critical … [Read more...]

Quantify value, not vanity: The SOCM 2017 is out!

Eight years ago, when Jim Storer and Rachel Happe founded The Community Roundtable, it was the beginning of understanding that the “art” of community management had a lot of science in it - repeatable best practices that can separate the best communities from the rest. Each year since then, we … [Read more...]

Jive Acquisition: The End of the Beginning

When I started IDC’s social software research practice in 2007, the entire market was about $50 million and Jive was one of 10 or more vendors. Needless to say, the market has come a long way in the last ten years, along with lots of twists and turns. Throughout it all, Jive has taken a … [Read more...]

Community Management Limericks

I'm just going to say it: The State of Community Management 2017 survey closes this Friday. By the time you read this there will be less than 72 hours to contribute to the industry's leading community research. If you sleep eight hours a night, that's only 56 hours! Subtract time for eating, hitting … [Read more...]

Signs of strength in the community management space: An SOCM Sneak Peek

The State of Community Management 2017 survey is open until the end of this week (March 17th), but already, the research team is digging into the data for this year’s report. We are seeing a lot of interesting trends – and one especially heartening one I couldn’t wait to share. Community … [Read more...]

Three Reasons to Take the SOCM 2017 Survey Today

The 8th annual State of Community Management survey closes next Friday, March 17th - time is running out to contribute! We know your time is valuable, so here are three important reasons to take the SOCM today: Get Real-Time … [Read more...]