Andreea Tomescu is the Senior Community Manager at UiPath. She shares insights into the dynamic UiPath Community, a thriving ecosystem that embodies the transformative power of automation and artificial intelligence. With over three million members worldwide, this community serves as a space for … [Read more...]
Navigating Community Management Challenges
Community teams are facing a notable decrease in staffing levels compared to years past. Organizations across various sectors are implementing budget cuts, even among those with best-in-class community programs. This situation suggests that while community teams are valued, they are not immune to … [Read more...]
Building Connections Through Community: Esri’s Storytelling Initiative
In an era where digital connections are more important than ever, Esri stands out as a best-in-class example of innovative community engagement. As the global leader in geographic information system (GIS) software, Esri has long been committed to harnessing the power of geographic science and … [Read more...]
Driving Engagement and Innovation in the UKG Community: A Strategic Success Story
Meet Allison Brotman: Name: Allison BrotmanTitle: VP, Learning and CommunityOrganization: UKG As the VP, Learning and Community, Allison Brotman leads the charge in fostering customer learning and engagement at UKG. Her mission? To ensure customers not only adopt but actively engage with the UKG … [Read more...]
Building Strategic Maturity and Securing Budgets
Community programs are evolving rapidly (as always!), with organizations increasingly recognizing the importance of having an approved, operational, and measurable strategy (spoiler alert - an approved strategy is one of the criteria for our best-in-class community segment). This shift is evident in … [Read more...]
What’s in a name? Best-in-Class Communities
Over the years, we've highlight "Best-in-Class" communities in our State of Community Management Research. The Best-in-Class defines a segment of respondents to the State of Community Management 2024 survey that represent a mature, effective online community program. Our reporting directly … [Read more...]
More Signal, Less Noise – The State of Community Management 2024
Welcome to the 15th edition of the State of Community Management research, brought to you by The Community Roundtable! We are thrilled to share this year's research report - the State of Community Management 2024 with you. When we first published the State of Community Management research in … [Read more...]
What’s the best way to spend your content and programming budget?
The Community Maturity Model’s™ Content & Programs competency concerns the twin foundational pillars of any thriving community program: content and programs. These are the essential components that attract and retain members. High-quality content is critical to create interest and engagement … [Read more...]
Focus on relationships to build strong communities.
Kyle Pitocchelli is a business strategist and coach, a design thinker, and a functional movement coach. As a member of our Research Advisory Board, he offered guidance and expertise on our community management competency data. Here he shares three thought on the state of community management as … [Read more...]
Three Trends in Community Management in 2023
Community is an always-evolving field. Explore three trends on community management in 2023 with this detailed look at how community professionals self-report on their program. Our research shows that community teams are not immune to the global economic slowdown and staffing cuts seen in 2023, … [Read more...]
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