The State of Community Management 2016 survey is open until March 18. We need you, but we’re already seeing results that could fundamentally shift your community plans. By Ted McEnroe, Director of Research and Training We’re a little over halfway into the SOCM 2016 survey period, and have a … [Read more...]
Three truths of successful communities – the SOCM2014 in review
By Ted McEnroe, Director of Research and Training, The Community Roundtable The State of Community Management 2014 marked a major step in the evolution of the quantitative ways we were able to assess what worked in community management - and in successful communities. The prior year, the State of … [Read more...]
The Value of Community Management: Reviewing the SOCM 2013
By Ted McEnroe, Director of Research and Training, The Community Roundtable The value of The State of Community Management in 2011 and 2012 was to give definition to the competencies and qualities of communities. By 2013, we were ready to shift the focus of the research to something different but … [Read more...]
Milestones of community maturity: Getting there from here
By Ted McEnroe, Director of Research and Training, The Community Roundtable In The State of Community Management 2011, we at The Community Roundtable dug into the eight competencies of the Community Maturity Model. There were sections exploring each of the eight competencies - with insights that … [Read more...]
Five years later, these community management tips ring true – SOCM2011 in review
By Ted McEnroe, Director of Research and Training, The Community Roundtable As you know if you have been keeping an eye on the community management space for awhile, The State of Community Management 2016 is not our first time at the community management research rodeo. In fact, SOCM2016 is … [Read more...]
Community Starts with P
By Ted McEnroe, Head of Research at The Community Roundtable. That's P as in people. Anyone with a history in community can tell you that investing in people can have a major impact on your community performance. But when you look at the data from the State of Community Management 2015 survey, … [Read more...]
New member programs matter
By Ted McEnroe, Head of Research and Content, The Community Roundtable "You never get a second chance to make a first impression." I try not to take too many words of wisdom from old shampoo commercials, but that Head and Shoulders Shampoo tag line does resonate for me when we think about … [Read more...]
Real rewards for community advocates
By Ted McEnroe, The Community Roundtable Where's your college diploma? If you're like most people, it's hanging on an office wall, sitting in a drawer, or stuck in the back of a closet. It's nice to have, but the recognition that you graduated from the University of Western Maine or Generic … [Read more...]
Community Strategy Needs Resources
By Ted McEnroe, The Community Roundtable We've said many times in this space that having a community strategy is a critical part of getting your community to succeed. Strategy is critical, but it's just the first step in the process of building a successful community. It needs to be coupled with a … [Read more...]
Investing in new community members pays off
By Ted McEnroe, The Community Roundtable You walk into a restaurant. There are people dining, chatting, having a good time - and there's an empty table, but there's no one there to greet you, seat you or give you a menu. Do you stay? You might, or you might leave. Either way, it's not a … [Read more...]
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