The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Community Starts with P

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By Ted McEnroe, Head of Research at The Community Roundtable. That's P as in people. Anyone with a history in community can tell you that investing in people can have a major impact on your community performance. But when you look at the data from the State of Community Management 2015 survey, … [Read more...]

New member programs matter

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By Ted McEnroe, Head of Research and Content, The Community Roundtable "You never get a second chance to make a first impression." I try not to take too many words of wisdom from old shampoo commercials, but that Head and Shoulders Shampoo tag line does resonate for me when we think about … [Read more...]

Real rewards for community advocates

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By Ted McEnroe, The Community Roundtable Where's your college diploma? If you're like most people, it's hanging on an office wall, sitting in a drawer, or stuck in the back of a closet. It's nice to have, but the recognition that you graduated from the University of Western Maine or Generic … [Read more...]

Community Strategy Needs Resources

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By Ted McEnroe, The Community Roundtable We've said many times in this space that having a community strategy is a critical part of getting your community to succeed. Strategy is critical, but it's just the first step in the process of building a successful community. It needs to be coupled with … [Read more...]

Investing in new community members pays off

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By Ted McEnroe, The Community Roundtable You walk into a restaurant. There are people dining, chatting, having a good time - and there's an empty table, but there's no one there to greet you, seat you or give you a menu. Do you stay? You might, or you might leave. Either way, it's not a … [Read more...]

Executive Engagement

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By Ted McEnroe, The Community Roundtable Getting executives engaged in community has been a challenge for community managers since the beginning of community management. For every social CEO out there, there are dozens of C-suite members who "don't have time," "don't feel the need" or "don't … [Read more...]

Community Empowerment

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By Ted McEnroe, The Community Roundtable In The State of Community Management reports, we refer frequently to "Best in Class" communities. From a statistical standpoint, we are referring to the communities that scored in the top 20% overall in the State of Community Management survey (which you … [Read more...]

Community Teams Build Success

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By Ted McEnroe, The Community Roundtable The State of Community Management 2015 is out in the wild. Odds are that you are aware of that, if you are a regular reader of this blog and a friend of The Community Roundtable. But if not, or if you haven't had a chance to pull up a chair, kick back and … [Read more...]