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Introducing TheCR Network Scholarship Program

November 23, 2020 By Kelly Schott

Community Management Scholarship

Our members tell us that TheCR Network is the best deal in the community industry. For less than $2,000 a year, members have access to our entire content and research library, live and on-demand community training courses, an engaged group of peers and community enthusiasts from around the world, … [Read more...]

Introducing our Connect 2020 Track Chairs

July 27, 2020 By Kelly Schott

Connect 2020 Track Chair - Majorie Anderson

For the last five years, we've run increasingly dynamic and engaging Connect conferences. Over the course of the years, there was one piece of feedback that we heard over and over - but had a hard time implementing: "We want tracks!" Believe me, we got it. It's a bummer to settle into a session … [Read more...]

Institutionalizing Inclusion

June 30, 2020 By Mac Stephens

Inclusion is a critical focus for most organizations and has been particularly prominent over the past few months. Online communities are uniquely suited to promote wide-scale inclusion because of their collaborative rather than directive structure—they reward members for their unique contributions … [Read more...]

Connect 2020 Update: A Reimagined Online Experience

June 23, 2020 By Jim Storer

Virtual Community Management Conference

When we started the Connect series in 2015 it was because our members asked us to create a way for to meet in person with the people they rely on in TheCR Network. Our members are, and always have been, the foundation of Connect. Whether as a speaker, lightning talk … [Read more...]

Five Best Practices for Onboarding New Members

May 11, 2020 By Jim Storer

How to online new community members

How you welcome your new members matters - one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community. It makes sense – having someone welcome you, give you some ground rules on … [Read more...]

Open for Submissions: TheCR Awards 2019

May 14, 2019 By Kelly Schott

Best Online Community Consultants

For the fourth year, TheCR Awards are recognizing the excellence in community management that members of TheCR Network share on a daily basis. We see our members sharing incredible community work on Roundtable calls, in discussion threads, and in case studies. We hear stories about how their work … [Read more...]

TheCR Connect 2018: Key Themes and Reflections

October 4, 2018 By Rachel Happe

  This week in Boston was the annual in-person gathering of TheCR Network members. It's part workshop, part conference, part family reunion, part stress relief. It also provides an interesting temperature gauge on how community program owners are feeling about their work and the future. Here … [Read more...]

Announcing the Winners of TheCR Awards 2018

October 2, 2018 By Hillary Boucher

Best community management consultants

I am so thrilled to share this news: last night we announced the winners of the third annual TheCR Awards, including innovative community leaders from nCino, CSA Group, Steelcase and Qualtrics. These community management awards recognize excellence in community management across five categories: … [Read more...]

The Recognition Your Community Program Deserves

May 31, 2018 By Hillary Boucher

Every day I get to watch amazing community management professionals do exciting, innovative work. The other side of that coin is that every day I also hear stories of how their work go underappreciated, and underfunded at their organizations. If you're an outstanding actor, you might get an Oscar or … [Read more...]

2017 Wrap-up: Communities in Transition

December 7, 2017 By Rachel Happe

2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been … [Read more...]

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